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Digital inclusion

Inclusive data literacy in a diverse organization

Dashboards can be intimidating for staff and most don’t realize the full scope of information they have access to for decision-making and case planning. COMPASS Youth Collaborative provides staff at all levels of the organization with dashboards to maximize their impact. However, leveraging data can be challenging with a team that benefits from a diverse range of lived experiences and educational backgrounds. 

COMPASS partnered with CT Data Collaborative to develop custom data literacy training and materials tailored to the specific needs of our team. The goals of the collaboration were three-fold: 1) Assess data literacy of staff through focus groups, 2) Ensure staff members have the data skills to utilize dashboards for informed decision-making and 3) Empower staff to be confident using dashboards to make decisions, enhance performance, and to improve outcomes for program participants.

This course aims to share the experience and lessons learned from tailoring data literacy training around a complex and diverse team. We will review the meaning and importance of data literacy. Then we will explore how we used the principles of human centered design and feedback loops to assess the needs of our team. Ultimately, we will consider the diversity of our teams to embrace the challenges and benefits of implementing a tailored data literacy training. 

Learning Objectives

Understand data literacy

Define and understand the value of data literacy.

Assess organizational needs

Assess organizational needs and nuances for consideration to tailor data literacy trainings.

Embrace diversity

Identify the benefits and challenges to implementing data literacy programs with complex and diverse teams.

Curriculum outline

• Data Literacy
• Human Centered Design and Feedback Loops
• Assessing Organizational Needs
• Embracing Diversity 
• Challenges and Successes

Anticipated time to complete

NTEN courses typically require about 60 minutes of video content to complete, while optional content varies by course.