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Program

Designing a multi-generational training plan

As technology evolves, employees must have the knowledge and skills necessary to achieve organizational and career goals. Most working adults identify as a member of one of four generational groups – baby boomers (58 to 76 years old), Gen X (42-57 years old), millennials (26 to 41-year-old), and Gen Z (10 to 25 years old). In this course, participants will understand how individuals best receive information based on their stage of life and learn technology training techniques that are effective when working with multiple generations. Afterward, participants will practice designing a multi-generational training plan that help staff increase their skills, knowledge, and confidence.

Learning objectives

Develop person-center thinking

Practice understanding and valuing the individual’s unique experiences, feelings, and perspectives, which will help inform training decisions.

Identify training techniques

Seek and select training techniques that could be helpful in teaching technical skills.

Build a training plan

Create a training plan that focuses on the learning needs of various generations.

Curriculum outline

  • How generations learn
    • The traditionalists
    • Baby boomers
    • Gen X
    • Millennials
    • Gen Z
  • Targeted teaching strategies
    • The traditionalists & baby boomers
    • Gen X
    • Millennials
    • Gen Z
  • Practice scenarios

Course details

Members $60
Non-members $120
Earn a Professional Certificate and save 40% on course registrations.

Meet the presenter

Lauren Hopkins

Lauren Hopkins

Pronouns: She/Her
Social Impact Consultant

Prepared to Impact, LLC

Dr. Lauren Hopkins is a social worker who is very passionate about helping individuals strengthen knowledge, gain skills, and be successful in their careers. Over the years, she has worked in the non-profit, for-profit, and government sectors developing training curriculum and facilitating sessions with adult learners. She is an experienced training developer, program evaluator, and facilitator who loves to teach others. Dr. Hopkins currently serves as the Grants and Data Manager at Oliver Gospel Mission, a local homeless shelter in Columbia, SC. Most recently, she was the Homeless Management Information System (HMIS) Program Manager at the United Way of the Midlands. HMIS is a local information technology system used to collect data on clients who are receiving services from homeless shelters and homeless prevention agencies. In this role, Dr. Hopkins supported 150 HMIS users across 13 counties and taught them how to enter data into HMIS and how to generate reports that went sent to U.S. Department of Housing and Urban Development. Dr. Hopkins is also the Owner and Principal Consultant of Prepared to Impact, LLC, a social impact consulting agency that provides agencies with training design, program evaluation, and professional development services. She holds a Bachelors in Non-profit Leadership and Management, a Masters in Social Work, and a Doctor of Education in Curriculum and Instruction. Dr. Hopkins lives in Columbia, SC with her family.

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