Senior Director, Operations and Technology

Type of Vacancy: Salaried, full-time

Start date: March-April 2025

Location: Remote/home office anywhere in the continental United States

Report to: Chief Operating Officer (COO)

Supervises: Director, Project Management Support; Senior Specialist, Information Technology; Contractor Technology Consultant; Manager, Contracting 

Compensation: The full salary range for this position is $125,000 – $189,074 annually. There are two types of experience being considered for this role: Experience that is directly relevant to the role and Total Working Experience, in all fields. This includes: internships and consulting work. In collaboration with the hiring manager, the People and Culture team calculates experience based on the candidate’s most current resume. When calculating the offer, consideration is given to candidates who possess additional qualifications (i.e., desired qualifications). Teaching Lab will generally cap salaries for new employees at 105% of the midpoint to allow for continued growth in the role over time.

Teaching Lab is an equal-opportunity employer committed to reflecting the diversity of the students we serve. We pursue equity as both a means and an end and enthusiastically welcome candidates of all backgrounds to apply for this role.

WHO WE ARE

Teaching Lab is a nonprofit organization with a mission to fundamentally shift the paradigm of teacher-professional learning to achieve educational equity. We envision a world where teachers and students thrive together in communities that enable life-long learning and meaningful lives. In partnership with teachers, we transform professional learning from the ground up to dramatically improve student outcomes. We also work with school, district, and state leaders to create the instructional systems necessary to support these changes. To learn more about Teaching Lab, explore our website at www.teachinglab.org.

SUMMARY OF POSITION

The Senior Director, Operations and Technology co-creates and articulates the strategic direction of Teaching Lab’s internal operations alongside the COO, the executive leadership team, and members of the Teaching Lab community. The Senior Director, Operations and Technology is responsible for designing, developing, maintaining, and updating the structure, systems, strategies, tools, and processes to increase the effectiveness of internal operations and contribute to our mission; training, supporting, and providing guidance to team members to implement these systems, strategies, tools, and processes to meet the organizational goals. This role is critical in ensuring that Teaching Lab embraces an inclusive and equitable approach to supporting every team member to do their best work every day. 

ESSENTIAL QUALIFICATIONS

• Bachelor’s degree in business administration or relevant field 
• Thorough understanding of practices, theories, and policies involved in business operations
• Ten or more years of combined experience directing operational projects and leading teams
• Experience creating the strategy for a team or business function
• Five or more years of combined experience planning and implementing projects
• Track record of effective people management aligned to equity values
• Five or more years combined experience working with partners outside of their organization to manage workflow or deliver services
• Experience setting goals, creating the systems and processes for meeting the goals for increasing organizational effectiveness and risk management
• Highly skilled in data analysis and performance/operation metrics
• Experience managing relationships with clients and stakeholders in an educational context
• Outstanding communication and people skills

DESIRED QUALIFICATIONS

• Advanced degree in business administration or relevant field
• Knowledge of K-12 education
• COM, PMP, or similar certification

WORKING CONDITIONS AND REQUIREMENTS

• Ability to work a flexible schedule to support operational needs.
• Ability to perform the essential project, duties, and responsibilities with or without accommodation.
• All team members are expected to support program/project needs which could mean that you play multiple roles at Teaching Lab (i.e., project lead, support, subject matter expert, etc.). 
• Travel could be required for the role.  Travel is determined based on business needs and can vary depending on partnership/contract requirements.