How nonprofit teams make decisions about technology spending, the prioritization of projects, and the balance of internal and external needs is a well-established focus area in NTEN's research and publications over the years. For nearly two decades, we've consistently seen that it isn't simply about spending more money on technology — meaning the bigger the budget an organization has, the better off they are with their adoption or effectiveness — and instead, it's about how they spend the budget that they do have. But where does that budget come from? Who and what is influencing the roadmap?
We set out to surface some of the priorities and pressures nonprofits have today. The survey covered a diversity of organizations in the United States and beyond, with varying missions, staff sizes, and budget ranges. We hoped that we'd uncover some positive trends to share, and there are some interesting findings. However, what you'll find are validations of the difficult realities organizations — maybe even yours — are working within.
Thank you to our partner, Heller Consulting, for sponsoring this report.
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