2021 Technology-Enabled Operations Report

Technology-Enabled Operations Report. February 2021.

Nonprofit staff across the U.S. and beyond have been affected in myriad ways by the COVID-19 pandemic for nearly a year now, including the quickly increasing needs of communities without access to income, health care, or other necessary supports. NTEN partnered with Unit4 to identify the realities, challenges, and plans of nonprofits specific to technology and operations.

We suggest using this report in tandem with the Equity Guide for Nonprofit Technology to ensure that as you make changes and improvements to your policies and processes as a team, you do so with equity at the center of that work.

Thank you to our partner Unit4, for sponsoring this report.

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