Project Summary
Community Legal Services (CLS) seeks to contract with a vendor to add a chat system to its website. Ultimately, the chatbot shall respond to applicant requests for general information, integrate with a booking system, and serve as an additional point of access to CLS’s services. The chatbot should respond to field of law specific questions by directing users to resources or intake methods associated with those fields of law.
Deliverables: A fully developed chatbot, made to CLS specifications and ready for use by the public. Specifications listed in Project Specification & Scope of Work section.
Budget: We have budgeted up to $80,000 for this project, which includes four phases of the project.
Point of Contact: Eli Mattern (she/her), Director of Technology, elim @ clsmf.org. Please direct all questions or other requests to Ms. Mattern.
Timeline: This project will likely run from March 2023 to August 2024. Deliverables for each phase of the project will be discussed with the selected vendor.
More details in the attached PDF.
Community Legal Services (CLS) seeks to contract with a vendor to add a chat system to its website. Ultimately, the chatbot shall respond to applicant requests for general information, integrate with a booking system, and serve as an additional point of access to CLS’s services. The chatbot should respond to field of law specific questions by directing users to resources or intake methods associated with those fields of law.
Deliverables: A fully developed chatbot, made to CLS specifications and ready for use by the public. Specifications listed in Project Specification & Scope of Work section.
Budget: We have budgeted up to $80,000 for this project, which includes four phases of the project.
Point of Contact: Eli Mattern (she/her), Director of Technology, elim @ clsmf.org. Please direct all questions or other requests to Ms. Mattern.
Timeline: This project will likely run from March 2023 to August 2024. Deliverables for each phase of the project will be discussed with the selected vendor.
More details in the attached PDF.
