Agenda

Explore 160+ sessions on the 25NTC agenda. There's sure to be something for everyone!

Looking for a specific session? View all sessions here and search by session title!

👥 = In Person
💻 = virtual
All times are in Baltimore local time (U.S. Eastern Time).

Tuesday

Tuesday2:00 pm–7:00 pm PT
Pick up your badge and let us answer any questions you might have about the day ahead.
Tuesday3:15 pm–4:00 pm PT
NTEN will host a tour of the convention center, including its accessibility features. No RSVP needed. The location will be listed shortly before the conference. This tour is the perfect time to get familiar with our conference spaces. Anyone who would benefit from seeing the convention center in advance in a small group experience is welcome.
Tuesday4:00 pm–6:00 pm PT

Join NTEN and our host sponsors Advance Solutions Corp, Microsoft, and Public Interest Registry to start 25NTC together with music, games, and connection. Add your memories to the #25at25NTC timeline to share your own milestones in the NTEN community or add visions for the future.

View the menu to see what refreshments will be available.

Wednesday

Wednesday7:30 am–8:15 am PT
This informal meetup provides a space for folks in recovery to connect, share, and start the day with a sense of community. Coffee, tea, and pastries will be provided. All are welcome.
Wednesday7:30 am–4:00 pm PT

Connect with the organizations supporting NTC! Stop by their tables to learn more, start a conversation, and explore how they’re supporting nonprofit tech.

Learn more about these sponsors by clicking on their sponsor profile!

  • Soapbox Engage
  • SAGE
  • Jackson River, LLC
  • Chorus AI
  • Kanopi Studios
  • SC&H
  • Sopact
  • Aten Design Group
  • The Fresh Perspective Group
  • CTS
  • Engaging Networks
  • Concord Direct
  • SmartLogic
  • Bloomerang
  • Bonterra
  • SocialRoots.ai
  • OneCause
  • Main IT Solutions for Non-Profits
  • Donorbox
  • RipRap Security
Wednesday7:30 am–5:30 pm PT
Stop by to check in, pick up your badge, and get any help you need. Whether you have questions about the schedule, accessibility, or connecting with others, our team is here to support you.
Wednesday8:00 am–8:45 am PT

All meals at NTC are designed to be inclusive and accommodate a wide range of dietary needs, including vegan, gluten-free, vegetarian, low-carb, low-salt, and low-sugar options. Common allergens are labeled, and Halal, Kosher (for Passover), and celiac-safe meals are available by request.

Meals are served buffet style. If you need assistance during designated meal times, attendants will be available to help you choose food and take it to a table. If you need a space away from the cacophony, look for signs for quiet tables.

View the full menu.

Wednesday8:45 am–10:00 am PT

Our morning general session features a keynote from Allissa V. Richardson, journalist, author, and educator at USC Annenberg. Get to know Allissa .

Wednesday9:00 am–10:00 am PT
Connect with fellow virtual attendees in these guided small-group conversations. Reflect on your conference experience, share insights, and build new connections in a casual, welcoming space.
Wednesday10:15 am–11:15 am PT
Program and service delivery

Sessions

Cutting the cord: Understanding our dependence on surveillance capitalism

In-person, 60-minute workshop
Wednesday, 10:15 am–11:15 am
Room: 315
Why are social justice movement activists, who spend their days fighting corporate excesses and violence, increasingly using Big Tech technologies like Gmail, Google Docs and Zoom? Until alternative technology providers better understand the population that is ideologically aligned with social justice values and yet unable to transition to alternative and liberatory technology, these technologies will not become viable and sustainable. May First Movement Technology and Progressive Technology Project will present the results of our research project and survey of the movement asking 1) What are the barriers to alternative technology use? 2) What are the gaps in alternative technologies that need to be addressed before you would cut the cord with Big Tech? 3) How do you think about internet rights, a feminist internet and other aspects of controlling our own digital lives? We will then invite session participants to break into groups to answer these questions in the context of their own work, after which we will come back to the large group to consider information from both the research project and session participants to design solutions together.

How nonprofits are using open source technology to make an impact

In-person, 60-minute session
Wednesday, 10:15 am–11:15 am
Room: 314
Open source technology is crucial to ensuring nonprofits have access to reliable and innovative data tools to achieve impactful outcomes, especially in low- and middle-income countries where organizations often operate with limited resources. From OpenStreetMap to the Humanitarian Data Exchange, ODK, and KoboToolbox, open source technology is transforming the work of nonprofits worldwide. By providing access to high quality tools to collect data and generate insights more effectively, open source technology is reducing the digital divide and advancing data inclusivity. This session highlights how open source data technology is driving positive change by improving accessibility, inclusivity, and equity for nonprofits and the communities they serve. The session will feature open source technologies that are making vital contributions to social impact initiatives, sharing knowledge and resources, and collaborating to support nonprofits in their work. The session showcases how nonprofits across the globe are using open source tools for data-informed action with case studies from different sectors including human rights, humanitarian response, environmental protection, and development.
Operations and IT

Sessions

A little more privacy, please: Diving into data privacy for nonprofits

In-person, 60-minute session
Wednesday, 10:15 am–11:15 am
Room: 320
In today’s digital age, data privacy is not just a legal requirement but an essential part of maintaining trust with your donors, clients, and staff. With ever-evolving regulations, nonprofits must stay ahead of the curve to ensure the protection of sensitive data while aligning with ethical standards. This session will provide an in-depth look into the latest data privacy laws, how they specifically impact nonprofit organizations, and the practical steps you can take to safeguard your data.

This interactive session will guide participants through the complexities of data privacy, offering practical advice on implementing a compliant and effective data management strategy. You'll learn how to assess your organization's risk areas and adopt cybersecurity measures that integrate seamlessly with your privacy goals.

By the end of this session, you’ll be equipped with the tools to navigate data privacy challenges with confidence, protect your nonprofit's reputation, and ensure compliance with current legislation.

We've been hacked! An interactive incident response tabletop exercise workshop

In-person, 60-minute session
Wednesday, 10:15 am–11:15 am
Room: 319
It’s the call that anyone in tech leadership dreads - “We’ve been hacked”.

But what happens next?

In this session, you’ll step into the shoes of leadership, IT, communication, and other key roles to guide simulated incident response activities.

Former NSA and CIA hackers as well as nonprofit IT leaders will guide your small group through a simulated cyber incident response tailored for nonprofit audiences.

Come ready to engage, collaborate, and walk away with actionable takeaways that strengthen your incident response plan. This isn’t your typical cyber security presentation - it is a chance to stress-test your readiness in a safe, learning-focused environment.

Are you prepared for your next cyber incident? Join us to find out!
Communications and marketing

Sessions

A more accessible web begins with your website

In-person, 60-minute workshop
Wednesday, 10:15 am–11:15 am
Room: 316
1 billion people have a disability that impacts how they navigate websites. In order to more effectively achieve your digital goals, such as an uptick in donations, job applications, or program inquiries, your website needs to appreciate the unique needs of each visitor.

In this 60-minute workshop, the Great Believer team will break down the focal points of web accessibility and outline changes you can make today to demonstrate your commitment to all digital users.

Empathy-driven impact: Harness human-centered design for nonprofit success

Virtual, 60-minute workshop
Wednesday, 10:15 am–11:15 am
Room: Virtual (Zoom)
Organizations often struggle to balance technology, resources, and mission-driven outcomes in ways that deeply resonate with their stakeholders. In this session, we’ll get hands-on with how a human-centered design module to transform your nonprofit's engagement strategies, driving connection in our messaging while staying true to the needs and values of those we serve.
We will dive into practical frameworks and real-world case studies to highlight how empathy-driven, iterative design can increase impact, build stronger partnerships, and create inclusive, scalable programs.

By the end of this session, you’ll have actionable strategies to put people—your constituents, community members, donors, and staff—at the center of your nonprofit’s design and decision-making processes, ensuring that your technology and communication strategies are more inclusive, impactful, and aligned with your organization’s mission.

Maximize your impact: a budget-savvy blueprint for marketing social services

In-person, 60-minute workshop
Wednesday, 10:15 am–11:15 am
Room: 317

Is your organization struggling to promote social services to your target population? Join our session featuring AARP Foundation's innovative approach to solving common challenges faced by organizations using marketing to reach their beneficiaries. 


Get ready to supercharge your social services marketing and propel your organization’s impact further than ever before.

One less thing to worry about in a crisis:Prep your emergency marketing plan now

In-person, 60-minute workshop
Wednesday, 10:15 am–11:15 am
Room: 341
Whether it’s responding to a hurricane affecting a local food bank or a legislature change that affects our human rights, every organization is familiar with working through emergencies. One of the most important factors when it comes to emergencies is being prepared — being proactive now, so that you can be reactive during a crisis. Join us for a concrete, actionable session on responding to emergencies with your digital marketing and fundraising.

Attendees will learn how to prepare for potential emergencies, act quickly when an emergency strikes, and steward new contacts and donors who find them through an emergency. Digital marketing experts from BRAC, an international NGO, and the Purpose Collective, a boutique digital marketing agency, will share how they quickly responded amid a massive flood emergency in Bangladesh to gain traction with new donors, increase new donors, and steward and retain new donors. By the end of this session, attendees will come away with an emergency checklist for their organization to implement their plan.

Real Stories, Real Impact: The Role of UGC in Non-Profit Communications

In-person, 60-minute session
Wednesday, 10:15 am–11:15 am
Room: 340
In a world where authenticity is more important than ever, our session aims to showcase the incredible potential of user-generated content (UGC) to elevate non-profit marketing and communications strategies. We know that no one knows your community better than its own members, and their stories can be your most powerful tool.

Join UGC professionals and non-profit marketing leads as we explore how to foster genuine human connections through UGC. We’ll showcase innovative ways to integrate embedded videos and authentic testimonials into your digital platforms—turning your audience into advocates.

By shifting the focus from traditional marketing tactics to authentic content from your community, we can create more trustworthy and relatable marketing materials that cut through the noise. Together, let’s transform the way your organization communicates, making your message not just seen, but felt!
Equity

Sessions

Advance equity and accessibility through organizational literacy

Virtual, 60-minute workshop
Wednesday, 10:15 am–11:15 am
Room: Virtual (Zoom)

In the nonprofit world, we often come across descriptions of communities that use terms like “low digital literacy skills” or “low health literacy knowledge” to frame challenges individuals face in accessing services. While it is important for people to have pathways to build their skills and confidence in areas such as these, these terms can sometimes be simplistic and avoid addressing deeper structural issues in institutions. Basically, we need to work toward making systems that work well for people in the first place.


In this session, we will explore flipping the script: how can we build our own organizational literacy as institutions? In other words, how can we make sure that our internal and external communications and related processes are designed with the intent to be easy to navigate, understand, and use?


We will explore how organizations can take responsibility for the effectiveness of their systems and build a reflective practice that centers the needs of humans over the systems themselves.

Advance welcoming and inclusive practices in project management

In-person, 60-minute workshop
Wednesday, 10:15 am–11:15 am
Room: 343
Welcoming and inclusive practices result in stronger outcomes for our organizations. At the project management level, human-centered approaches and metrics can be eclipsed by the technical aspects of project management like budgets, timeline, and deadlines.

This session will share tips, tactics, and strategies to incorporate welcoming and inclusive practices into your projects for stronger and more equitable outcomes.

We will share real-life examples from our own experience of advancing major projects while integrating inclusive practices at all phases, as well as create space for participants to share their own examples and troubleshoot challenges with their peers. This will include discussions of stakeholder engagement and how to navigate various levels of commitment to inclusivity at your own organization.

AI for Changemakers: How We Built an LLM that Advances Justice & Equity

In-person, 60-minute session
Wednesday, 10:15 am–11:15 am
Room: 327
Community Change Action and Change Agent AI built a “model for the movement” — but what does that mean and how did we do it? Why is that even important?

This panel will delve into the deep philosophical questions and practical value of developing and maintaining an LLM that advances justice and equity. Topics will include:

• what is alignment and why is it so important to teach an LLM how to identify what “good” is?
• what are mainstream AI tools aligned and what are the practical implications of that alignment?
• why does mainstream AI perpetuate harmful bias?
• how can open-source models be fine tuned to eliminate harmful bias?
• what’s better about an LLM that is fine tuned for a specific purpose and what’s the practical value versus just using ChatGPT?

We will cover all this and more with time for attendee questions.

Hack political technology to support the people who need it most

In-person, 60-minute session
Wednesday, 10:15 am–11:15 am
Room: 336
How do you organize in communities where addresses are inconsistent, contact methods constantly change, and your organizing tool won’t let you move forward without all the required contact information? As data and organizing people, we want to power map, keep track of relationships, and measure base-building as we execute our programs. Still, often, the tools we use aren’t flexible enough to the needs of the communities we’re interacting with. So what do we do? We hack it.

Hacking tech to get what you need is nothing new in this space – entire presidential campaigns have been run off of the Google Suite! So it’s no surprise that our tools need some hacking too to actually reach an intended goal or audience. The Movement Cooperative and Organized Power in Numbers are sharing ways we’ve found and systemized workarounds to organizing events and tracking attendees when folks don’t have emails to use on event software.

This session will be led by Hales Zink, Lead Tools Strategist at The Movement Cooperative, and Kim Selig, Technology Director at Organized Power in Numbers.

Tech and Justice

In-person, 60-minute workshop
Wednesday, 10:15 am–11:15 am
Room: 338

Attendees of Color Only - This is not an educational session like other NTC sessions. There is no presentation or learning outcomes. This session will have a facilitator in the room to support the group. The facilitator is available to support any group activities or conversations as appropriate based around (but not limited to) Connections and Healing, as well as feedback from those who join the session.

Facilitators: Tristan Penn

Leadership

Sessions

AI adoption strategy for nonprofits: Navigate ethics and innovation

In-person, 60-minute session
Wednesday, 10:15 am–11:15 am
Room: 318
This session offers practical insights into a scalable human-centered and responsible adoption AI strategy.

Discover how nonprofits have successfully moved from experimentation to organizational strategy, leveraging AI internally and to enhance program delivery. We’ll share practical approaches for overcoming common challenges, including staff training, identifying AI champions, and managing organizational change. We’ll explore the delicate balance between innovation and ethical considerations, providing a roadmap for nonprofits looking to harness AI's potential while staying true to their mission.

In this session, we’ll hear from nonprofits with lived experience on this transformation journey.. Attendees will gain an understanding of the steps involved in developing an AI strategy, from initial assessment of readiness to organizational deployment.

Bridge the gap: Staffing strategies to unify tech and business teams

In-person, 60-minute session
Wednesday, 10:15 am–11:15 am
Room: 337
Driving strategic outcomes in a nonprofit requires seamless collaboration between business teams in fundraising, engagement, and programs, and the technology teams that support the tools and data fueling results. However, bridging this gap often presents challenges around roles, ownership, and collaboration, leading to stalled progress, friction between team members, and poor ROI on technology investments.

In this session, we’ll explore how CARE USA transformed its CRM operations by harmonizing its Digital (IT) and Resource Development teams. Using insights from a comprehensive staffing and organizational design assessment, we’ll discuss how CARE established role specialization, created a new bridging Development Data and Systems team, and adopted a collaborative ownership model for its CRM.

Attendees will learn strategies for balancing technical expertise with business context, integrating business-side leadership into tech projects, and fostering cross-departmental collaboration to achieve shared goals. This session will equip leaders with actionable approaches to optimizing technology and unifying teams for stronger results.

Creative collaboration: Navigate a successful digital transformation

In-person, 60-minute session
Wednesday, 10:15 am–11:15 am
Room: 344
This session will explore a digital transformation project and will focus on the critical role of change management in overcoming resistance and generating enthusiasm for innovation. Presenters from a nonprofit organization and a creative agency will share a case study of their 13-month collaborative partnership that included a rebrand (new organization name, logos, boilerplate language, style guide) and a new website. Participants will learn about the proposal and selection process, the internal and external digital transformation process, project impact, and tips and lessons learned along the way.
Fundraising and development

Sessions

As easy as 123: How to launch an SMS program

In-person, 60-minute session
Wednesday, 10:15 am–11:15 am
Room: 342

You've likely heard about the value of incorporating SMS into your fundraising program, but the options might seem overwhelming and it can be difficult to know where to start with this new channel. When you attend this session, you'll hear from two organizations - the National Park Foundation and Bread for the World - who both built successful SMS programs from scratch. You'll learn what to do, what not to do, and you'll come away with tips and tools for implementing an SMS program at your organization.

From zoomers to boomers: Strategies to engage and inspire donors of all ages

In-person, 60-minute session
Wednesday, 10:15 am–11:15 am
Room: 339

Have you ever wondered how your organization’s fundraising efforts relate to your constituents from different generations? Odds are your Gen Z and Baby Boomer donors are learning about and engaging with your nonprofit in very different ways. Your outreach should be optimized through a generational lens to ensure the right audience is being reached with the right message. In this session, you’ll learn how to unlock hidden potential with your donors based on generational giving trends.


In Bloomerang’s 2024 Generational Giving Report, over 1,000 donors of all ages were asked to tell us how they discover nonprofits to support, how they stay connected to those nonprofits, their fundraising event habits, donor retention preferences, and more!


Join our panel discussion on a deep dive into some of the report's findings, including tactics to engage with donors across generations.

How social fundraising is being redefined by younger, more diverse donors

In-person, 60-minute session
Wednesday, 10:15 am–11:15 am
Room: 328
Social fundraising has evolved into a powerful tool for engaging younger, more diverse donors—especially in underrepresented communities. In our latest research findings based on feedback from 1,036 social donors, we see how Gen Z, Hispanic, and Black donors are driving this shift, using social giving activities like events, giving days, and peer-to-peer campaigns as inclusive platforms to support urgent causes and make an impact.

This session will explore how nonprofits can harness this momentum, tailor their campaigns to resonate with these growing donor bases, and create more inclusive and accessible giving opportunities. Attendees will learn how they can adjust their social fundraising strategies to appeal to these key groups and leverage the motivators driving their generosity.

Strategies to engage gamers for your cause

Virtual, 60-minute session
Wednesday, 10:15 am–11:15 am
Room: Virtual (Zoom)
This session's goal is to outline a strategic template for developing a fundraising program focused on engaging gamers for fundraising and advocacy campaigns.

While the core of this fundraising channel is in peer to peer, we'll also look at how organizations are increasingly engaged with esports teams, game development studios, and companies adjacent to gaming (i.e. energy drinks, coffee, etc).

We will also look at important considerations for data management, including the challenges of collecting data in a world of anonymity.

Finally, we will use data and story-driven insights to illustrate what is possible when engaging in the vibrant world of gamers and content creators.

Wednesday11:15 am–11:45 am PT

Enjoy a nice pre-lunch yoga session with the community!

Wednesday11:30 am–1:00 pm PT

Test your cybersecurity skills in this interactive tabletop game! Designed for all experience levels, this game introduces key security concepts in a fun and engaging way. Brought to you by NGO-ISAC.

Go to the Birds of a feather area in the Commons to find this table.

Connect with people at the NTC based on your shared interests or identities. These casual group conversations are flexible by design. Discuss your ideas, meet new people, and get questions answered.

Check out the birds of a feather topics that are already scheduled or submit your own. While you don’t need to RSVP, space is limited, so arrive promptly.

How to participate in a birds of a feather:

  • In person: Go to the meal area at the scheduled time, then find the table that has a sign with the topic you’re interested in.
  • Virtually: Join the birds of a feather Zoom at the scheduled time. The Zoom host will help you join the breakout room for the topic you’re interested in.

If there's a shared interest or identity you want to discuss that’s not on the list, we encourage you to add a topic you want to host. Any NTC attendee can host a birds of a feather topic.

Today's in-person topics:

  • Local Baltimore non-profit staff
  • Women in nonprofit tech
  • HubSpot users
  • Creative in tech: Let's eat and talk about our art, then art
  • Housing or community development focused nonprofits
  • Nonprofit salesforce users
  • Ads and advertising
  • Measuring impact and how we can do better
  • NYC @ NTC (all Tri-Staters welcome!)
  • Digital Inclusion Fellows (DIF)
  • Introverts for attendees to share a meal in community and no expectation to talk
  • NTC queer for LGBTQIA2S+ attendees
  • Working in the environmental sphere
  • WTF is happening on social media? A social media manager supper meet up
  • Aligning people, process, & technology
  • Measuring impact (and how can we do better?)
  • Nonprofit Tech Readiness (NTR) participants
  • Nonprofit teamwork and collaboration practices (in a distributed/remote world)

For the most updated list and to see who submitted each topic, visit the Birds of a Feather page.

Our morning general session features a keynote from Allissa V. Richardson, Journalist, author, and educator at USC Annenberg. Get to know Allissa.

The recording of the session will be posted on the conference platform at this time slot.

All meals at NTC are designed to be inclusive and accommodate a wide range of dietary needs, including vegan, gluten-free, vegetarian, low-carb, low-salt, and low-sugar options. Common allergens are labeled, and Halal, Kosher (for Passover), and celiac-safe meals are available by request.

Meals are served buffet style. If you need assistance during designated meal times, attendants will be available to help you choose food and take it to a table. If you need a space away from the cacophony, look for signs for quiet tables.

View full menu and details

Wednesday12:00 pm–1:00 pm PT

Introducing the Artificial Intelligence (AI) online group, one of NTEN's newest virtual communities! 

Join the 25NTC meetup to gather for an activity to engage one another on AI-related questions as well as group-developed solutions and recommendations.

Join the Artificial Intelligence (AI) online group 

RSVP for the Artificial Intelligence (AI) online group meetup

Join the 25NTC meetup for anyone interested in data topics to gather and connect with one another. Co-led by enthusiastic members of the group, they'll be running an activity to add topics for future community calls. Also, they'll be available to guide anyone who would like support on how to join the online group.

To join, visit the Data online group and click the Join button in the upper right corner.

RSVP for the Data online group meetup

Wednesday1:15 pm–1:45 pm PT
Sponsored

Sessions

Accelerating Crisis Response: How ServiceNow Empowers Nonprofits in Saving Lives

In-person, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: 315

In this session, we’ll explore how nonprofits can harness technology to enhance their emergency response efforts. We’ll discuss how an AI-powered unified platform streamlines crisis management, integrating all critical elements of disaster response to ensure rapid coordination, optimize resources, and deliver aid to those in need—exactly when and where it's needed.

Boost Engagement, Revenue, and Impact in Your Learning Programs

Virtual, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: Video

See how Elevate can transform your nonprofit’s education and training programs—increasing engagement, revenue, and impact. Whether you’re new to virtual learning or looking to enhance your current platform, Elevate provides the tools and flexibility you need to succeed.


Elevate by Cadmium is a user-friendly Learning Management System (LMS) designed specifically to help nonprofits and associations deliver impactful learning experiences. In this demo, discover how Elevate can engage your members, drive mission-aligned education, and create new revenue streams—all while streamlining your learning programs.


Why Elevate?

Elevate is more than an LMS—it’s a community-building and engagement platform designed for mission-driven organizations. Whether you're hosting virtual conferences, training volunteers, certifying professionals, or generating revenue through online courses, Elevate makes it simple and effective.

Bring AI to life in your organization with Microsoft Copilot

In-person, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: 341

Microsoft has promised that Copilot will transform the way you work. But AI isn’t a magic fix. Successful adoption requires the right strategy. In this session, Sean Flahie, CTO and Principal Consultant at Apex Digital Solutions, shares firsthand insights from working with organizations who are actually using Microsoft 365 Copilot. What challenges do leaders face with Copilot and AI adoption? How are organizations finding practical use in the toolset? And how can you ensure a successful rollout to your team? Gain a consultant’s perspective on Copilot and walk away with practical strategies to help your team make the most of this powerful tool.

Data migration for nonprofit innovation: How to make the most out of AI

In-person, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: 344

Nonprofit and mission-driven organizations around the world are at a pivotal crossroads. With AI everywhere, how is it possible to keep up, let alone stay ahead? The answer lies in your data. Organizing and securing institutional data is one of the first steps to ensuring easier access to AI tools and AI adaptability. Join Microsoft Tech for Social Impact to explore a roadmap for assessing your current data infrastructure, identifying areas for improvement, and implementing best practices.

Death by a Thousand Spreadsheets: How to Liberate the Back-Office

In-person, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: 329

Nonprofits don’t just have a funding problem, they have a broken infrastructure problem.


Every day, critical resources are delayed, understaffed back offices are buried in spreadsheets and manual work, and compliance work steals time from mission-driven efforts.


It’s death by a thousand spreadsheets, and it’s holding great nonprofits back. Outdated financial systems and endless integrations create complexity instead of value, making it harder to stay compliant, manage grants, produce real-time financial data, and access larger funding opportunities. Small nonprofits, the majority of the sector, are the most impacted, facing higher administrative burdens and greater financial instability.


If you’ve ever lost hours wrestling with spreadsheets, reconciliations, reporting, or compliance paperwork, and you’re ready for a smarter, more efficient way to manage nonprofit finances, this session is for you.

Easy Website Wins You Don't Need a Contractor For

In-person, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: 319

We are going to chat our hot tips for easy website wins to improve your site's performance, security,UX, visual design, accessibility, SEO, and content strategy!

From Advocates to Donors: Maximizing Impact with Springboard

In-person, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: 340

In today’s mission-driven landscape, advocacy and fundraising are no longer separate efforts—they are two sides of the same coin. This presentation will explore how nonprofits can harness the power of advocacy to build stronger supporter relationships and convert passionate advocates into committed donors.


We’ll introduce Springboard by Jackson River, a cutting-edge digital fundraising and advocacy platform designed to seamlessly engage supporters, mobilize action, and drive sustained financial support. Attendees will learn how Springboard integrates effortlessly with Salesforce, enabling organizations to track supporter engagement, personalize outreach, and nurture advocates into donors with targeted messaging and automation.


Key takeaways include:

The Advocate-to-Donor Journey: Understanding how advocacy actions create engagement and deepen supporter relationships.


Leveraging Springboard’s Advocacy Tools: Best practices for running effective petitions, click-to-call campaigns, and targeted email actions.


Data-Driven Fundraising Strategies: Using advocacy engagement insights to personalize donor outreach and boost conversion rates.


Seamless Integration with Salesforce: How real-time data sync optimizes supporter engagement and fundraising outcomes.


Maximizing ROI with Digital Advocacy: Cost-effective strategies to amplify impact and drive donor retention.


This session is ideal for nonprofit professionals in fundraising, advocacy, and digital engagement who are looking to strengthen their supporter pipeline and turn activism into long-term mission support.

From Numbers to Narrative: Using Data to Tell Your Mission and Build Trust

In-person, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: 318

In today’s digital landscape, nonprofits are expected to provide transparency, demonstrate impact, and foster trust with donors, board members, and the communities they serve. But how can you turn raw data into compelling narratives that inspire action?


This session will explore how nonprofit organizations can leverage financial, operational, and impact data to tell a more powerful and transparent story. Learn best practices for using data visualization, reporting, and storytelling techniques to connect with stakeholders, showcase results, and drive engagement. Whether you're a nonprofit leader, a donor management professional, or an IT expert, this session will equip you with actionable insights to elevate your mission-driven messaging—without drowning in spreadsheets.

How to Raise Money and Build Power with Civic Shout

In-person, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: 320

If your nonprofit is tired of low-quality leads, sketchy data-sharing practices, and email deliverability issues, there’s a better way — one that’s privacy-friendly, scalable, and actually works. Enter Civic Shout.


In this hands-on and practical session, Josh Nelson, CEO of Civic Shout, will share how charities and progressive nonprofits are using this innovative platform to grow their opt-in email lists, drive grassroots donations, and build long-term power — all while respecting supporter privacy. You'll learn why Civic Shout is rapidly becoming a go-to tool for digital advocacy and fundraising teams looking to break through the noise.


Joining Josh will be Manny Herrmann of Bluespring Strategies, who will dive into a real-world case study: how his client, Inequality Media Civic Action, used Civic Shout to supercharge email list growth with an extraordinary return on ad spend (ROAS) — all without relying on donor data co-ops or other sketchy acquisition tactics.


You’ll also get a behind-the-scenes look at how Civic Shout's cost-per-click and cost-per-acquisition models help nonprofits not only build large, high-quality email communities, but also drive traffic to their own websites — on their terms and at fixed, low costs.


Say goodbye to blasting unsolicited emails to disinterested recipients. Say hello to a sustainable, respectful, and results-driven way to reach fired-up progressives who are ready to take action and donate.


Whether you’re a digital strategist, fundraiser, technologist, or advocate, this session will equip you with actionable insights — and a powerful new tool — to raise more money and grow your movement.

How to Secure the Biggest Donations from your Network

In-person, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: 316

With nearly $31 trillion set to transfer by 2033, the opportunity to engage ultra-high-net-worth (UHNW) donors has never been greater. In this session, you’ll learn how Altrata provides deep insights into UHNW giving patterns, helping nonprofits connect with high-value donors and their networks.


Join us for an exclusive preview of the new Altrata platform, including tools for building donor profiles, mapping wealth and donations, and tracking real-time updates. This session will provide you with the insights and tools to future-proof and elevate your fundraising strategy to secure the biggest gifts from your most influential donors..

HubCurious? Check Out Why Nonprofits are Flocking to HubSpot

In-person, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: 343

Managing donors, members, and supporters across disconnected systems can be a headache. Many nonprofits struggle with siloed donor data and clunky CRMs that don’t adapt to their needs. That’s why organizations across the nonprofit sector are switching to HubSpot - to simplify data management, improve donor engagement, and integrate their operations in one easy-to-use platform.


In this interactive session, we’ll showcase a live demo of HubSpot’s nonprofit-specific functionality and explore how it helps organizations:

  • Replace a cobbled-together tech stack with a single, integrated database
  • Easily track donor interactions and giving history with robust donor profiles
  • Manage fundraising efforts with donor pipelines and integrated tools like Fundraise Up
  • Customize properties to collect and report on the data that matters most to your organization

If managing donor data and fundraising feels more complicated than it should be, join us to see how HubSpot can help simplify and strengthen your nonprofit’s operations.

HubSpot Revenue Attribution: Turn Insights Into Donor Dollars

Virtual, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: Video

When every dollar matters, understanding what’s actually working in your marketing and fundraising is mission-critical. This session dives into HubSpot’s revenue attribution tools to show you how to track the full donor journey—not just the last click. You’ll learn how to connect the dots between campaigns and contributions, so you can double down on what’s driving impact and cut what’s not. Get ready to turn data into decisions—and donations.

Maps for your Mission: Patterns for Delivering Impact

In-person, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: 342

Successful impact-based organizations have a systematic and data-driven approach to prioritize, deliver, and assess the effectiveness of their services. Geographic information systems (GIS) can deliver critical workflows like donor management, volunteer engagement, impact assessment, and others. We’ll walk through building a simple map, and some more advanced analysis using a targeted demographic tool. Discover how new data, available through ArcGIS Living Atlas of the World, can support your analyses.

Mission: Possible - AI & Automation Roadmap for Nonprofits

In-person, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: 328

Join us for a friendly and accessible workshop designed to help you get started on your AI and automation journey. Automation Anywhere will help break down complex technologies into simple, actionable steps that any organization can take to streamline operations, enhance fundraising, and better serve communities. Whether you’re tech-savvy or just tech-curious, this interactive session will provide you with practical insights and a supportive environment to start mapping out processes ripe for automation that will help propel your nonprofit into the agentic era.

Scaling Nonprofit IT Without Scaling Costs: The Power of Co-management

Virtual, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: Video

This insightful event - tailored for nonprofit IT professionals - delves into how you can make technology an enabler rather than a distraction. So, you feel accomplished at the end of every day instead of drained. Co-managed IT services give you that freedom.


This strategic partnership gives you the confidence that your IT environment is under control, the relief of knowing you have expert partners backing you up, and far less stress even as technology demands grow.


Discover how partnering with an MSP can transform your daily challenges into success stories, letting you reclaim your time, reduce your workload, and enhance your impact - all while keeping your nonprofit’s mission front and center.

Second Chances, Stronger Futures: Empowering Return Citizens Through Technology

Virtual, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: Video

This session explores how AI-powered technology transforms rehabilitation and reintegration efforts for Returning Citizens and impacted individuals. Learn how a unified case management solution helps nonprofits and caseworkers conduct pre- and post-assessments and connect individuals to training, employment, and essential support, ensuring a smoother and more successful transition back into society.

Simplify, Scale, Succeed with our Mentoring and Volunteer Management Software

In-person, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: 317

Simplify mentoring and volunteer management with our Software. Connect mentors and mentees, track their growth, and foster collaboration. Organize volunteers and deploy volunteers and machinery needed to deliver the social impact. Create meaningful relationships that drive Social impact and organizational success.

Smarter Fundraising Starts Here: OneCause Demo

In-person, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: 338

Join us for a demo showcasing how innovative fundraising technology can streamline events, transform donor engagement, and maximize impact. In just 30 minutes, you'll see how OneCause can help elevate your nonprofit’s fundraising strategy with tools designed for efficiency, ease, and—most importantly—results.

The State of Nonprofit Finance and Tech in 2025

Virtual, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: Video

The nonprofit sector faces immense pressure in 2025. With political and market uncertainty high, nonprofit leaders revealed how they’re responding to the challenges and leveraging technology to transform their operations and promote mission success.

Drawing insights from over 350 nonprofit executive and finance leaders, this report explores key market trends, concerns shaping the landscape in 2025, and the strategies nonprofit finance leaders are embracing to streamline their efforts and scale with confidence. You’ll learn:

Top 5 Accessibility Tips for a more Digitally Equitable Website

In-person, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: 337

Learn how to create a more equitable digital experience by addressing five common accessibility barriers that can be found throughout websites. This session will provide insight on what those barriers are and gives practical insights on how to address these issues on your own site.

Unleashing your nonprofit team: A system of work for effective collaboration

In-person, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: 339

In the fast-paced world of nonprofits, aligning work to goals, planning and tracking work, and sharing knowledge are crucial for success. Join us to explore how Atlassian's System of Work can improve your team's collaboration and effectiveness. Discover strategies to manage meeting overload, enhance remote collaboration, and streamline processes. Learn how to align your team's efforts to organizational goals, track progress efficiently, and unleash the full potential of your team's data and knowledge. This session will provide practical insights and tools to help your nonprofit thrive in today's complex modern-work environment of distributed teams and diverse tech stacks. You’ll leave equipped with the strategies needed to unleash your team’s potential and maximize your impact.

Unlock $10,000 in Free Ads: A Nonprofit’s Guide to Google Ad Grants

In-person, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: 336

Did you know your nonprofit could be getting $10,000 in free Google Ads every month? Yet, many organizations struggle with applying, managing, or maximizing their Ad Grant.


In this session, you'll learn how to secure, sustain, and optimize your Google Ad Grant, walk through step-by-step guidance on applying for or reinstating a Google Ad Grant, discover the best practices for building high-performing ad campaigns that drive donations and engagement, and cover proven strategies to maximize your ad spend and avoid common pitfalls.


Whether you're new to Google Ad Grants or looking to improve your results, this session will provide tools to help your nonprofit start earning your free $10,000 TODAY.

Website Preparation for Fundraising Campaigns

Virtual, 30-minute session
Wednesday, 1:15 pm–1:45 pm
Room: Video

When fundraising, you're sending people to your website to hopefully make a donation. But how can you optimize your site to improve donation conversions? This session will provide key steps to take with site content, information architecture, and tracking to making sure you get the most out of your campaign.

Wednesday1:45 pm–3:15 pm PT

Grab a snack and connect with fellow attendees.

Thank you to our sponsor, Nonprofit Tech Shop.

Wednesday2:00 pm–3:00 pm PT
Program and service delivery

Sessions

A data-driven approach for program evaluations

In-person, 60-minute session
Wednesday, 2:00 pm–3:00 pm
Room: 340
This session will explore a real-world example of an organization leveraging data to evaluate and optimize its programs focused on belonging and inclusion for artists.

The organization approaches social impact with a systemic commitment, believing in the power of the arts to build community, center joy, inspire action, and advance justice and equity. It ensures that its 14-16 programs create social justice at the community and artist levels by utilizing data-driven frameworks, collecting qualitative and quantitative data, and learning from analytics.

Attendees will learn how data is applied to assess program effectiveness and drive continuous improvement to create meaningful social change. By telling data-driven stories, the organization also wins the trust of supporters, staff, and audience to grow sustainably.

Beyond numbers: Strategies to grow and sustain your nonprofit's membership

In-person, 60-minute workshop
Wednesday, 2:00 pm–3:00 pm
Room: 327
Building and growing a vibrant nonprofit membership base is essential for long-term success, but many organizations struggle with how to attract, engage, and retain members in a way that aligns with their mission. In this session, we’ll explore proven strategies for growing your nonprofit’s membership by cultivating meaningful relationships, leveraging digital platforms, and creating engaging membership experiences.

This session will provide actionable insights into how nonprofits of any size can successfully scale their membership programs. You’ll learn how to:
- Create membership experiences that go beyond transactions, fostering long-term relationships and loyalty
- Develop a membership journey that caters to different types of members—volunteers, donors, advocates—and their unique needs
- Use technology, social media, and content marketing to attract and retain members

This session is perfect for nonprofit professionals looking to boost their membership numbers while deepening their members’ connection to their organization’s mission.

Community resourcing 101 – your PDF isn't going to cut it

In-person, 60-minute session
Wednesday, 2:00 pm–3:00 pm
Room: 344
What do you do when your client asks for help in an area you cannot provide any services? Every nonprofit agency needs to refer clients to other programs and resources at some point.

The yellow pad in your drawer is not going to cut it anymore.

Creating and maintaining robust community resource guides is an essential endeavor for promoting community well-being and resilience, but what are the important aspects of a useful and comprehensive resource directory? How do you know which directories to use and which can be trusted?

This presentation will explore the key elements of comprehensive resource guides (taxonomy, proximity, accessibility, inclusivity, maintainability, and low friction) that make a directory useful and trustworthy.

The speakers will present a case study from The San Antonio Community Resource Directory, SACRD.org, detailing how San Antonio built and maintains an online resource directory used by individuals, social, workers, case managers, and faith communities to help navigate people with a need to a place that has the capacity to meet that need.
Operations and IT

Sessions

Data disasters: Smart storage for nonprofits

In-person, 60-minute session
Wednesday, 2:00 pm–3:00 pm
Room: 328
Data disasters can happen anywhere. Join us for an introductory session to learn how to avoid common data pitfalls and protect your organization's data by making it smart, secure, and searchable.

We will look at the pros and cons of cloud and on-premises data storage and discuss cost, security, and how to use folder structures, filenames, and metadata to organize and find data easily. Throughout, we will consider accessibility and how platforms and tools promote a user-friendly experience for everyone.

Attendees will also learn how cloud platforms integrate artificial intelligence to manage and automate data.

PII in the Age of AI: Safeguarding Privacy in a Data-powered World

In-person, 60-minute session
Wednesday, 2:00 pm–3:00 pm
Room: 337
As technology evolves, so does our understanding of Personally Identifiable Information (PII). This session will examine how AI and big data are transforming privacy risks by enabling the aggregation of data from public sources, data brokers, and other channels to create highly detailed personal profiles.

These advanced capabilities mean that we must prepare for a rise in targeted communications that seem authentic because they contain more real information about us. Threat actors will leverage AI tools to generate messages that are not only convincing but also filled with accurate personal details, making it harder to identify them as fake.
In this session, you will:




Scaling Up: Technology Strategies for Small Labor Unions & Volunteer-Led Orgs

In-person, 60-minute session
Wednesday, 2:00 pm–3:00 pm
Room: 342
Small, volunteer-led nonprofits and labor unions drive massive impact for their communities despite their limited resources and the numerous obstacles. Technology selection, implementation and management is especially important but difficult to scale for these organizations due to their decentralized and democratic nature. But have no fear, there are many ways to avoid common roadblocks to tech modernization!

In this session, we will explore the journey from DIY technology toward a mature, tech-enabled labor organization with the real world, case study from Skeleton Key Strategies and the Progressive Workers Union. We'll share our experiences, lessons learned, and actionable tips so that you can overcome common hurdles and succeed in your modernization efforts. Attendees will leave equipped with practical insights to streamline their small labor union or small nonprofit’s technology, establish governance strategies, and enhance their advocacy efforts.
Communications and marketing

Sessions

Amplify your voice: Build community through strategic podcasting

Virtual, 60-minute workshop
Wednesday, 2:00 pm–3:00 pm
Room: Virtual (Zoom)
Your voice is your #1 instrument. It can strengthen trust, build credibility, and create belonging. Imagine having your community listen to your every word, no matter where they are or what they’re doing. As a strategic thinker and creative problem solver that cares, you want to connect with your people on an emotional level.

Podcasting can help tell your story. It amplifies your voice. Listeners can feel like they belong. But podcasting isn’t just about plugging in a mic and talking. Let’s redefine success beyond the download numbers. Create a show based on your capacity and budget - all while having fun doing it.

In this 60-minute workshop, you’ll understand how podcasting fits into your organization’s goals, move forward with a plan and strategy that expands your community, and create a show that lives your values.

The world needs diverse voices. Are you ready to create a community of belonging for your listeners?

Design a digital engagement ladder: A hands-on workshop

In-person, 60-minute workshop
Wednesday, 2:00 pm–3:00 pm
Room: 329
Whether you are engaging donors, volunteers, or program participants, knowing where to find audiences and participants is only part of the solution. You need to determine ways of getting them more involved with your organization over time through digital engagement. This workshop will take participants through the process of designing the steps a target audience should take toward a goal (or conversion), persuading them to take action with compelling content, and measuring your success. We will ask audience members to bring a campaign or goal with them to the session to use as a sample for building an engagement ladder. They will walk away with the knowledge and tools they need to design these important strategies on their own.

Elevate local storytellers' voices: Invest in their ideas, tools and creativity

In-person, 60-minute session
Wednesday, 2:00 pm–3:00 pm
Room: 318
In a global organization with a deep commitment to ethical storytelling, how do we stay true to participant-centered storytelling? As one of the largest organizations from the Global South, BRAC counts more than 100,000 employees working to unmake poverty, and to give women the tools, knowledge, and self-belief to achieve their dreams. Storytelling was, until recently, centered at headquarters offices, often reliant on resource-dependent, time-consuming field visits. In April 2024, BRAC International gathered its key communications contacts from 11 countries in Kenya, and gave the teams space to build trust, identify points of friction (often with regards to storage!), to unlock potential with a range of training opportunities, and even to perform magic. Participants in this session will hear from program organizers about ways the organization has worked to recenter its storytelling to give communicators in Liberia, Tanzania, Myanmar, Afghanistan, and beyond the same kinds of tools, knowledge, and self-belief to identify compelling stories of the people BRAC reaches, and to tell their stories with the care and keeping they deserve. The results might surprise you!

The power of data-driven storytelling for non-technical comms teams

In-person, 60-minute session
Wednesday, 2:00 pm–3:00 pm
Room: 314
Before your supporter takes an action - a donation, a vote, a volunteer shift - important work goes into persuading them that your mission is important and that your brand is trustworthy.

In this engaging panel discussion, we will unravel the true power of data science - and more specifically persuasion science - for nonprofit marketers, communications strategists, and fundraisers. This session goes beyond traditional engagement metrics to explore a broader spectrum of tools and insights available through pre-testing messaging and creative campaigns at any budget.

Discover the heart and science of persuasion—learn which metrics reveal why and how audiences shift toward or away from a cause and understand how to marry creative pre-testing data with live campaign performance metrics. Our panel of nonprofit and audience research experts will guide you through this holistic approach to help you iterate on your ideas with confidence and achieve greater success in building supporter engagement and fundraising.

Perfect for nonprofit professionals and the agencies that help them strategize, this discussion will offer actionable insights to enhance your campaigns and grow your impact.
Equity

Sessions

Creating Impact: How an Inclusive Digital Strategy is Advancing Equity in CT

In-person, 60-minute session
Wednesday, 2:00 pm–3:00 pm
Room: 339

Building equity into your digital strategy should be part of the plan from day one. In this session, we’ll share how we created a connected tech stack to reach underrepresented communities and track engagement across both digital and in-person channels.

You’ll see how we brought together efforts like door-to-door canvassing, digital advocacy, and policy pushes in one system—ensuring every interaction, whether sparked by a flyer or a form fill, was intentional, inclusive, and measurable. We’ll break down how we used data from five key engagement channels to continuously adjust our outreach and better connect with the folks who are too often overlooked.

This approach has driven real outcomes in areas like early childhood education and voting access. And because we baked a feedback loop into everything we built, we stayed accountable to the communities we serve.

If you’re working toward a more inclusive advocacy strategy and want to see how it’s done in practice, pull up a seat. We’ll show you what worked, what we learned, and what we’d do differently.

Cultivate a trauma-informed data culture

In-person, 60-minute workshop
Wednesday, 2:00 pm–3:00 pm
Room: 341
You’ve likely heard the phrase, “Data are not neutral.” Indeed, data is shaped by the humans that collect it and, in turn, their views are shaped by the data they collect. At COMPASS Youth Collaborative, our staff grapple with the trauma our youth face, as well as their own experiences that motivate them to pursue this work. Therefore, our program data often contains traumatic details, so it is necessary that our data culture incorporates the principles of data ethics and trauma-informed care. We consider the impact of this work on staff at all levels, as well as our youth, being mindful of how we record, store, analyze, and report data through a trauma-informed lens.
Join us in this session to explore the relationship between the principles of data ethics and trauma-informed care. We will discuss how trauma might show up in data and tech work, then identify practical applications of those principles to cultivate a trauma-informed data culture. Throughout the session, we will invite attendees to engage in simple restorative practices that you can bring back to your own teams!

Inclusive empowerment: Elevate neurodiversity in the workplace

In-person, 60-minute session
Wednesday, 2:00 pm–3:00 pm
Room: 315
Are you working to create an environment where individuals of diverse neurological backgrounds can thrive professionally? Are you neurosparkly and looking for ways to advocate for yourself working to create an environment that supports your strengths while accommodating your needs? In this session our panel will cover not only the removal of barriers, but also the active elevation of neurodiverse talent through tailored support, flexible work structures, and a culture of understanding. This is our chance as an industry to embrace differences in cognition and communication. Nonprofit professionals can walk away with the tools to unlock innovation, foster creativity, and enhance collaboration.

This presentation explores:
* Practical strategies for empowering neurodiverse employees
* Ways to overcome the stigma and build awareness
* How to create an inclusive workplace

Traditional workplace structures often overlook or marginalize neurodiverse individuals, who bring unique strengths. Together, we can unlock the untapped potential of neurodiverse employees, drive innovation, and create a more dynamic workforce which is crucial for long-term success and social responsibility.
Leadership

Sessions

Design an intergenerational people pipeline for sustainable, long-term growth

In-person, 60-minute workshop
Wednesday, 2:00 pm–3:00 pm
Room: 338
With the next generation entering the workforce, it's more imperative than ever to assimilate diverse perspectives and extraordinary expertise. Intergenerational teams provide a unique combination of time-tested, proven methods alongside fresh, innovative problem-solving approaches. Building intergenerational people pipelines fosters a rich, dynamic exchange of ideas, improves decision-making, and enhances creativity within organizations. We will review how to incorporate knowledge transfer into your team culture, offer pathways for employees to grow no matter their seniority, and use technology with intention to build a people pipeline that scales sustainably.

In this interactive session, we will evaluate what an intergenerational team looks like for you, your current bottlenecks, and begin drafting out steps for you to design a successful intergenerational team and scale with a concrete pipeline. By assessing different programming methods such as but not limited to mentorship, fun cross-generational training, inclusive professional development, and a non-compensational reward system, attendees will receive feedback and clear next steps to maximize their organization's impact.

Harness technology to amplify youth voices: A nonprofit panel

In-person, 60-minute session
Wednesday, 2:00 pm–3:00 pm
Room: 317
How are leading nonprofits using technology to amplify the voices of today’s youth? Dive into a dynamic conversation with nonprofit leaders at the forefront of equipping youth through technology. This panel features representatives from three nonprofit organizations at the forefront of youth empowerment.

These panelists will offer diverse perspectives, drawing from their unique experiences and the varying stages of their youth engagement journeys. Discover how they leverage digital platforms, tools, AI, social media, and other technologies to equip youth to become advocates, change-makers, and co-creators of programs and campaigns. Hear firsthand accounts of the challenges and successes they've encountered in elevating youth perspectives, driving community action, and strengthening intergenerational collaboration.

Whether your nonprofit works directly with youth or you're seeking new ways to engage the next generation, this panel will provide actionable insights from a range of organizational models and approaches. Walk away inspired and equipped with practical strategies to harness the power of technology and youth voice in your community.

Why your board is not diverse and how to recruit in equitable ways

In-person, 60-minute workshop
Wednesday, 2:00 pm–3:00 pm
Room: 320
According to research, board diversity continues to remain one of the toughest challenges nonprofit boards face. It is primarily because there is a difference between 'We welcome everyone' and 'We created this space with you in mind'. In this session, we'll dive into current board diversity trends, walk through a personal change model, provide a framework for leaders to create an inclusive mindset, and brainstorm board recruitment and retention strategies that advance equity. The presenters will provide insights, models & frameworks, and resources as well as coach attendees in group discussions to determine practical solutions for their organizations. In addition, presenters will share insights on how to leverage technology throughout this process to maximize engagement and increase accessibility.
Fundraising and development

Sessions

Break data siloes: Channel integration through data team cooperation

In-person, 60-minute workshop
Wednesday, 2:00 pm–3:00 pm
Room: 336
Nonprofits have a few things in common almost universally; being under-resourced and people wearing many hats. In conditions like these, it is difficult to think beyond the next deadline or putting out the next fire. This near-sightedness is exacerbated when there is no shared data strategy. These were all challenges that we faced at Planned Parenthood. We were successful in finding ways to make incremental change towards data organization that supports integrated fundraising. In this workshop, we will outline the steps we took to define our data strategy and then re-organize and harmonize our data to support that strategy. We will walk participants through outlining their own data strategy and defining the small practical steps they can take to make meaningful change without additional resources.

Harness celebrity influencers for fundraising success

In-person, 60-minute session
Wednesday, 2:00 pm–3:00 pm
Room: 316
Think celebrity influencers are only for huge, multimillion-dollar companies? Think again! They can make a big difference for your nonprofit too, helping you reach more people and boost your fundraising success.

In this session, we’ll dive into how Chicago’s Adler Planetarium partnered with beloved former WGN-Chicago meteorologist Tom Skilling to launch a small-dollar fundraising campaign around their annual major donor fundraising gala that energized their supporters and, ultimately, exceeded their goals.

We’ll discuss how the Adler and other organizations are innovating to harness the credibility and popularity of celebrity influencers to build meaningful connections with supporters and inspire generosity in the years to come.

How American Cancer Society brought donor-advised funding into the digital age

In-person, 60-minute session
Wednesday, 2:00 pm–3:00 pm
Room: 319
Over the course of 2024, American Cancer Society rolled out embedded digital DAF giving across all of their fundraising channels. It was a large undertaking across many teams internally, that required a strong project plan, measured steps for implementation and an effective process to review impact along the way.

The team laid out a case for the investment, identified the best starting assets for integration and worked their way methodically through their fundraising tech stack to bring digital DAF giving into every form - as they proved its efficacy along the way.

Ultimately, ACS brought DAF giving into their main donate form, various peer to peer pages, specific campaigns and their core DAF section of their website.

They found success in discovering new DAF donors, increasing average gift size and drastically improving their donor data for stewardship of these high value donors.

In this session we will review how they set up their strategy, the internal process to implement and the steps that made them most successful with this new technology.

Keep Campaigning Experimental: Rules to bend (& break!) to authentically engage

Virtual, 60-minute session
Wednesday, 2:00 pm–3:00 pm
Room: Virtual (Zoom)
At this point, decades of online campaigning have established well-known best practices. But if every message you send is some variation of “Match, deadline, urgent now!” your campaign is unlikely to stand out or truly inspire action or engagement.

So how do you craft a campaign that strategically pushes the boundaries (and even breaks rules) in a way that breaks through without falling flat? Join our panel of online campaigners and experimenters for ways they get ideas (and make the case!) for creative risks that get results.

From actually taking donor feedback seriously to sending extra long emails, from illustrating a Loteria deck simply to delight audiences to linking to news articles in appeals – get ready to clutch your pearls and find some fun ways your next campaign can engage at a new level.

Track changes: Real-time legacy copywriting workshop

Virtual, 60-minute workshop
Wednesday, 2:00 pm–3:00 pm
Room: Virtual (Zoom)
Ever felt the dread of an empty Word Doc and a flashing cursor? Ever wish you could get an expert to look over your legacy copy and give you pointers, but it’s not in the budget?

You’re invited – wonderful session attendee – to submit a sample of your cause’s legacy writing. Emails, direct mail letters, website or ad copy, you name it. We’ll pick a handful at random, hit the ‘Share Screen’ button, and edit this copy with you right there on the spot.

As we make edits or changes, we’ll talk you through our recommendations. We’ll share nuggets of knowledge and show you how to apply the best principles of legacy persuasion in real-time. We’ll move around paragraphs and re-write prose to help you ask your donors to write a gift into their will in the most effective way possible.

This workshop will begin with a quick overview of what makes legacy copywriting different from asking for a one-time or monthly gift. Then, we’ll dive into editing copy in real-time. You’ll leave the session armed with examples and tools you can use to amp up and elevate your writing. And, if you’re brave enough to submit your work and lucky enough to be chosen, you’ll also walk away with custom edited work!
Wednesday3:15 pm–3:45 pm PT
Program and service delivery

Sessions

AI, apps, tools and tactics for healthier productivity

Virtual, 30-minute session
Wednesday, 3:15 pm–3:45 pm
Room: Virtual (Zoom)
As the future of work evolves, technology such as AI is playing a bigger role in our work. Nonprofits of the future will need to be even more efficient and effective and do even more with fewer resources. But simply working longer and harder doesn’t guarantee sustainable impact. Fortunately, new tech and approaches offer better ways to make an impact while being mindful of how we take care of ourselves and our teams in the process.

This approach to healthy productivity requires skillfully embracing new technology like AI, cultivating a culture of continuous learning, and rethinking practices that leave us drained vs energized.

Join us to learn how to create healthier approaches to work with the latest practical apps, tools, and tactics that can help you and your organization create more impact now AND in the future!

Transform survey data into powerful impact stories

In-person, 30-minute session
Wednesday, 3:15 pm–3:45 pm
Room: 318
In this session, we will provide a prescriptive approach to designing a survey that enables workforce development and education organizations to collect and analyze data quickly to drive meaningful impact. Whether you’re new to data collection or looking to enhance existing practices, we’ll guide you through simple steps to gather insights that showcase your program’s success.

Compelling storytelling begins before the data collection process, not after. You can become a skilled storyteller by leveraging mixed methods, AI, and prescriptive guidelines to ensure your insights are compelling.

Learn how to continuously report on training programs with data-backed, compelling stories that differentiate your organization and resonate with funders and stakeholders. We’ll demonstrate how modern feedback analytics tools simplify turning raw survey data into actionable insights.

This approach allows your organization to quickly and effectively report real-time stories of impact and transformation, saving time and fostering deeper engagement. With practical examples and a focus on real-world application, you can present data that drives results and highlights your program’s success.
Operations and IT

Sessions

Beyond the technology: The human factors driving nonprofit CRM success

In-person, 30-minute session
Wednesday, 3:15 pm–3:45 pm
Room: 344
In this session, we’ll explore the critical but often-overlooked elements beyond technology that lead to successful nonprofit CRM implementations. We will focus on governance, business process alignment, inclusive design, and long-term strategy, while also emphasizing the importance of personal and professional growth. Through engaging case studies and real-world experiences, this session will reveal how these non-technical factors shape not only the success of your CRM but also the impact you deliver for your nonprofit’s mission. Attendees will walk away with practical strategies and a fresh perspective on maximizing their CRM’s potential to drive change.

Can Retrieval-Augmented Generation improve your nonprofit's relationship to data

In-person, 30-minute session
Wednesday, 3:15 pm–3:45 pm
Room: 338
With artificial intelligence becoming an increasingly important tool for nonprofits, it’s critical to ensure that these tools are implemented responsibly and efficiently. This session will introduce participants to Retrieval-Augmented Generation (RAGs), a cutting-edge AI framework that combines data retrieval with content generation to create more accurate, context-aware outputs that provide an added layer of data security. You’ll learn how RAGs are integrated in lay terms, and the options available for their application to refine AI-generated content, prevent misinformation, keep the ownership of your organization's data in your hands, and improve the efficiency of your nonprofit’s communications, research, and operations when using an AI that has a RAG system integrated. By the end of the session, you’ll understand how to apply RAGs to your own organization’s use of AI and ensure AI-generated content remains accurate, secure, and mission-aligned. Additionally, all attendees will receive practical resources that can be used to implement these strategies within their own organizations, empowering them to refine and optimize AI workflows.

Combating Decades of Digital Hoarding

In-person, 30-minute session
Wednesday, 3:15 pm–3:45 pm
Room: 315
Join us for an eye-opening learning session where we’ll unravel ITDP’s journey through years of accumulated research and knowledge products. In the nonprofit world, two challenges loom large: the pressing need to cut IT costs and the instinct to cling to outdated data.

In this engaging case study presentation, we’ll tackle pertinent questions such as: How old does data have to be before it loses its relevance? What strategies can we employ to sift through vast datasets and identify what truly matters, especially in a global context?

We’ll explore innovative archival and storage solutions—from external hard drives to Microsoft Archive and GCP Archive— highlighting what works best for different scenarios. Get ready for a session packed with practical insights and actionable strategies that will empower individuals to take control of your digital assets and pave the way for a more efficient, streamlined future!

Evolution, not revolution: The smart way to upgrade your nonprofit's website

Virtual, 30-minute session
Wednesday, 3:15 pm–3:45 pm
Room: Virtual (Zoom)
Nonprofits often feel the need to completely overhaul their websites. But that approach can often be costly, time-consuming, and leave the organization with just as many problems as it was intended to solve. An iterative evolution of a digital ecosystem, on the other hand, can often be far more effective and less costly. This session will explore how aligning your website, CRM, and tech stack through data-driven improvements can enhance both user experience and operational efficiency. We will share a strategic framework that keeps your digital tools working in harmony to drive your mission forward.
Communications and marketing

Sessions

Add experiential elements to nonprofit events on a budget

In-person, 30-minute session
Wednesday, 3:15 pm–3:45 pm
Room: 340
Big brands use experiential marketing all the time to raise awareness about products and services, and to create buzz through user-generated content. From the Spotify-sponsored Taylor Swift's TTPD library installation in LA to Ikea's Place app, which uses AR to show Ikea furniture in your own space before you buy, these interactive, oft-ephemeral experiences create an emotional connection between customers and brand that boost sales and engagement.

Nonprofits almost never have the marketing budgets to throw at experiences on the same scale as major brands, but still have the same need to create an emotional connection with the audiences they're trying to reach. Luckily, there are lessons nonprofits can learn from what the big brands are doing, and ways to implement those lessons without breaking the budget.

During this session, we'll look at ways nonprofits can incorporate experiential and interactive elements into their events and other outreach efforts, even when working with a very low or no budget. By bringing these elements into your strategy, you'll engage your supporters emotionally and tangibly, which will strengthen their connection to your mission.

Beyond A/B testing: Adaptive experimentation

In-person, 30-minute session
Wednesday, 3:15 pm–3:45 pm
Room: 341

If you want to compare options – for example, two different fundraising emails – standard A/B testing is a tried-and-true way to make data-driven decisions. However, there are a few disadvantages to running a standard A/B test: (1) it is costly every time you experiment with the "worse" option, (2) you usually will wait to take action until the end of the experiment, and (3) testing more than a few different options can be time consuming or impractical.


This session will focus on an increasingly popular alternative: adaptive experimentation, a strategy that allows you to learn from your data as soon as it is collected. With adaptive experimentation, you can quickly hone in on the best option and limit the number of times you experiment with costly alternatives. This type of experimentation is particularly effective when testing many different options or conducting simultaneous experiments.


We will provide an interactive overview of adaptive experimentation, including examples of practical applications (such as improving targeted outreach strategies or designing ask amounts) and the variety of ways that you can leverage these ideas at your organization.

Stopping Project 2025: How CAP used technology to meet the moment

In-person, 30-minute session
Wednesday, 3:15 pm–3:45 pm
Room: 316
At the end of 2023, the Heritage Foundation and partners launched Project 2025 to re-envision government. In it, CAP saw a sweeping scope of proposals in opposition to our values and policy ideas. What’s more, many of these proposals were already moving on state and federal levels. This wasn’t just another think tank white paper – the danger was real. Through research, communications strategy, and partnership, we played an outsized role in informing the nation as to the clear harms of Project.


CAP anticipated and participated in a massive swell of effort against the Project. Honing in on five policy areas, we set out to clarify the effects Project 2025 would have and explain how its vision was a radical departure from common American values.


And it worked. While less that 30% of Americans were familiar with Project 2025 in May 2024, nearly 80% were by late Summer – and favorability had tipped against it by nearly 30 percentage points. "Stop Project 2025” murals and yard signs were popping up across the country.


This was a movement-sized effort – very far from “all CAP.” But we’ll talk about the digital aspects of what we did, why we did it, and how it made a difference.
Equity

Sessions

Does your tech stack also support extremism and hate?

In-person, 30-minute session
Wednesday, 3:15 pm–3:45 pm
Room: 327
Your organization wants to change the world, but do your technology partners truly do the same? The mantra of major tech platforms, applications, and service businesses has been to sell as widely and “agnostically” as possible. As these companies have invested in creating “impact” with their technology sales - frequently through discounted licensing and services - they also market this as success to impact organizations, globally. But behind all of this remains a customer agnostic sales cycle that doesn’t differentiate between your organization’s good work, and those of extremist organizations using the same technology to create harm at scale.

In an era when technology can accelerate misinformation/disinformation, hate, and undermine human rights with rapidity and ease, agnosticism is now unacceptable. Demand more from technology providers, including assurances that they’re not enabling extremism. Join this session to discuss what can be done, why it’s not being done (yet), where there are opportunities to do more, and what we’ve learned from businesses and the greater community of impact organizations in the first year of PledgeNoHate.tech.

Indigenous innovation: Native American voices in technology

In-person, 30-minute session
Wednesday, 3:15 pm–3:45 pm
Room: 320
Technological equity of access, representation, and opportunity are issues in many Native American communities. This session will explore the intersection of Native American culture and the tech industry. It will highlight stories of indigenous technologists who are driving innovation in their communities, bridging digital divides, and overcoming systemic barriers to entry such as limited access to education, digital infrastructure and opportunities within tech spaces. Indigenous communities who are harnessing technology to preserve cultural heritage, promote sustainability and create opportunity for economic self-determination will be discussed. Focusing on equity and empowerment, we will examine how the tech industry can become more inclusive, building relationships that respect and amplify indigenous contributions to technological innovation.

Values driven development: reproductive justice values in tech

Virtual, 30-minute session
Wednesday, 3:15 pm–3:45 pm
Room: Virtual (Zoom)
Better “tech” requires thinking about power: centering the most marginalized, addressing intersecting oppressions, and analyzing power systems. What does values driven development look like in practice? Using the reproductive space as an example, we'll highlight ways to center justice in procurement, vendor vetting, and creation of tech.


Leadership

Sessions

Inclusive, intentional icebreakers

In-person, 30-minute session
Wednesday, 3:15 pm–3:45 pm
Room: 319

Whether it’s a weekly meeting among a cohesive team or a one-time workshop with a group of strangers, how we use icebreakers - if we use icebreakers - can make or break the tone and outcomes of that gathering. In this short workshop, we’ll cover possible goals of using icebreakers, the importance of inclusion to meet those goals, ways icebreakers can unintentionally exclude, questions and tools for evaluating the icebreakers we choose, and what accountability can look like when our icebreakers unintentional other, exclude, or cause harm. While no one icebreaker is foolproof for every single person, with a little bit of planning, we can choose and use icebreakers that set the tone for more inclusive and safer gatherings. 

Lead on sustainability: Reduce your website's carbon footprint

In-person, 30-minute session
Wednesday, 3:15 pm–3:45 pm
Room: 337
Every decision we make in building and maintaining websites contributes to their carbon emissions, from the technical choices behind the scenes to the content we showcase. Factors such as the tech stack, hosting provider, and design approach all influence the environmental impact of a site. Additionally, high-resolution images, videos, and large document downloads place heavier demands on energy consumption, while site traffic volume further compounds the issue over time.

In this session, we’ll dive deep into actionable strategies for reducing your site’s carbon footprint, starting with sustainable design and development practices. We’ll also explore how to optimize content for performance and sustainability, and discuss tools and educational approaches that can help empower your content authors to make environmentally conscious choices. By adopting a holistic approach, you can create a site that not only meets your goals but also contributes to a more sustainable digital future.

Things I wish I knew before becoming a people manager

In-person, 30-minute session
Wednesday, 3:15 pm–3:45 pm
Room: 314
After working hard at being an individual contributor for some time, you’ve reached a new level where you’re now managing a team. It’s just doing the same job as before with some supervisory responsibilities tacked onto it, right? Nope! Transitioning into people management requires a different set of skills, sometimes relying on those that did not get you to where you are today. Drawing from lessons learned from my own experiences of going from accidental techie to managing a technical team, this session will look at the differences between individual contributor and people manager roles and their development paths, the challenges that may arise when transitioning into people management, and how new people managers can strengthen their skills to grow into becoming the people managers they want to be.
Fundraising and development

Sessions

Development and finance teams: Building the best working relationship

In-person, 30-minute session
Wednesday, 3:15 pm–3:45 pm
Room: 342
The working relationship between Development and Finance teams is critical for organizational success. And yet, the staff on these two teams come to their work with different terminology, different software, and often different priorities. This session will explore the differences between these two functions and then suggest some strategies and best practices for building the best working relationship between these two key departments.

Whether you are part of your organization's development team, finance team, or perhaps even both, this session will provide you with insights and ideas to build a strong, mutually beneficial working relationship between the two teams, all in service of your organization's mission.

Empower connection and spur collective major gifts with giving circles

In-person, 30-minute session
Wednesday, 3:15 pm–3:45 pm
Room: 329
This session will inform and inspire leaders and fundraising professionals about the potential of giving circles as a strategic approach to building community and enhancing their development efforts. Through a review of recent trends and predictions in giving as well as use cases of effective giving circles, we will discuss this underutilized approach to engaging supporters. Participants will leave with concrete ideas for how they can diversify donors, increase connection to their cause/organization, maximize engagement, and cultivate more major gifts by tapping into new forms of generosity, gamification and collective action.

Leveraging UI/UX and data to boost donor conversion rates and increase revenue

In-person, 30-minute session
Wednesday, 3:15 pm–3:45 pm
Room: 328
In this session, you’ll learn how the engineering product team at The Trevor Project utilized various UX research methodologies, Cloudflare, WordPress Plugins, Classy, Google Analytics, and Google Tag Manager. By leveraging these tools and techniques, the team was able to create several new engineering initiatives backed by data. As a result, these efforts boosted user traffic, improved average engagement time, and ultimately, increased users to donor conversion rate and revenue.

We’ll share what our journey looked like, especially the challenges that we’ve faced on the way. From this session, we hope that you’ll gain valuable insights that you can take back to your organization like how to set up your own metrics gathering, perform data analysis, and execute new initiatives.

Successful donor relationships through meaningful dialogue and communication

Virtual, 30-minute session
Wednesday, 3:15 pm–3:45 pm
Room: 339
Our focus in retaining donors should be on building and maintaining a two-way relationship that continually gives them affirmation that they are supporting an organization with a mission that is aligned with their values. Donors give because they want to be part of the impact that can be realized with their support -- they are a part of the organization they support! Success in donor retention and repeat giving is not about the transaction, but about the relationship they have with the fundraiser and the organization.

The donor management software landscape in 2025

In-person, 30-minute session
Wednesday, 3:15 pm–3:45 pm
Room: 343
Join us for a whirlwind tour of the evolving landscape of donor management software. Backed by insights from the recent Donor Management Use and Satisfaction Report, which I authored, and the study I conducted in 2024, we'll explore the latest trends and practical applications.

We’ll cover purchase cycles and DMS adoption among nonprofits, key drivers behind software decisions, and satisfaction by feature, with a focus on what matters most to users. You’ll also hear about the latest mergers and acquisitions transforming the market. It concludes with actionable tips to choose the right software for your organization’s needs.

Whether you're actively evaluating DMS products or simply want to stay current on your knowledge, this session will be packed with research-based and practical information.
Wednesday3:45 pm–5:30 pm PT

Join NTEN and our host sponsors Advance Solutions Corp, Microsoft, and Public Interest Registry after our first full day of sessions together with music, games, and connection. Add your memories to the #25at25NTC timeline to share your own milestones in the NTEN community or add visions for the future.

View the menu to see what refreshments will be available.

Connect with people at the NTC based on your shared interests or identities. These casual group conversations are flexible by design. Discuss your ideas, meet new people, and get questions answered.

Check out the birds of a feather topics that are already scheduled or submit your own. While you don’t need to RSVP, space is limited, so arrive promptly.

How to participate in a birds of a feather:

  • Join the birds of a feather Zoom at the scheduled time. The Zoom host will help you join the breakout room for the topic you’re interested in.

If there's a shared interest or identity you want to discuss that’s not on the list, we encourage you to add a topic you want to host. Any NTC attendee can host a birds of a feather topic.

Today's virtual topics:

  • NTC queer for LGBTQIA2S+ attendees
  • Incorporating donating into our everyday lives

For a complete list and to see who submitted each topic, visit the Birds of a Feather page.

Join conversations on key topics with fellow attendees at these sponsor-hosted tables.

Today's topics:

  • Capacity building with artificial intelligence: Adartova Consulting LLC
  • Using automation for nonprofit success: Automation Anywhere
  • Boost donations with better websites: Autumn
  • Attribution: Fact or fable?: BEATS Analytics
  • Secrets to fundraising success: BetterWorld
  • Streamlining event operations for nonprofits: Cadmium
  • Using AI to accelerate fundraising analytics: Civis Analytics
  • GitHub 101: Tech solutions built for and by nonprofits: GitHub Social Impact
  • Accessible & inclusive web tactics: Kanopi Studios
  • Streamlining operations with AI technology: LiveImpact
  • Unlocking funding through security compliance: Lockwell
  • Prioritizing staff skilling: Microsoft
  • Managing disruption through culture: PROPEL culture consulting
  • Securing your org with a data retention policy: Personified Tech
  • Developing an AI use policy for your org: Personified Tech
  • Ask a hacker anything: RipRap Security
  • Ethical frameworks for evaluating AI: Quiller
  • Check your back-office health: Mazlo
  • Mission focused cyber resilience: Integris
  • Getting started with automation & AI: Workhall
Wednesday4:00 pm–5:00 pm PT

Calling all NTEN online group and Tech Club organizers attending 25NTC in Baltimore. Let's gather to connect and be in community together!

Unwind with a creative break! Join fellow attendees for a guided painting session—no experience needed. The paint-by-number design was created by our very own NTEN team member, Jarlisa Corbett, who will also be leading the sessions. Supplies will be provided; just bring your creativity.

Spots are limited to 30 or while seats and supplies last, so arrive early to secure your spot!

Wednesday4:00 pm–5:30 pm PT

Grab a paddle and join the fun! This casual tournament is open to all skill levels, so whether you're a seasoned player or trying pickleball for the first time, you’re welcome to jump in.

Just head to the courts at the scheduled time. Spots are limited and will be filled on a first-come, first-served basis.

Wednesday6:30 pm–9:30 pm PT

Catch a baseball game at Camden Yards with fellow attendees! Tickets are limited and must be reserved in advance through your NTEN registration profile.

Ticket holders will receive an email the week of the conference and can pick up their tickets at badge pickup.

Thursday

Thursday7:30 am–8:15 am PT

This informal meetup provides a space for folks in recovery to connect, share, and start the day with a sense of community. Coffee, tea, and pastries will be provided. All are welcome.

Thursday7:30 am–4:00 pm PT

Connect with the organizations supporting NTC! Stop by their tables to learn more, start a conversation, and explore how they’re supporting nonprofit tech.

Learn more about these sponsors by clicking on their sponsor profile!

  • Soapbox Engage
  • SAGE
  • Jackson River, LLC
  • Civic Shout
  • Chorus AI
  • SC&H
  • W4Sight
  • Aten Design Group
  • LiveImpact
  • CTS
  • Engaging Networks
  • HeirloomDB
  • SmartLogic
  • Bloomerang
  • Accordant Company, LLC
  • SocialRoots.ai
  • OneCause
  • S.C. Equity
  • Donorbox
  • RipRap Security
Thursday7:30 am–5:30 pm PT
Stop by to check in, pick up your badge, and get any help you need. Whether you have questions about the schedule, accessibility, or connecting with others, our team is here to support you.
Thursday8:00 am–8:45 am PT

All meals at NTC are designed to be inclusive and accommodate a wide range of dietary needs, including vegan, gluten-free, vegetarian, low-carb, low-salt, and low-sugar options. Common allergens are labeled, and Halal, Kosher (for Passover), and celiac-safe meals are available by request.

Meals are served buffet style. If you need assistance during designated meal times, attendants will be available to help you choose food and take it to a table. If you need a space away from the cacophony, look for signs for quiet tables.

View full menu and details

Thursday8:45 am–10:00 am PT

Our morning general session features a keynote from Dr. Ashley Shew, philosopher of technology and biotech ethicist at Virginia Tech. Get to know Ashley.

Thursday9:00 am–10:00 am PT
Connect with fellow virtual attendees in these guided small-group conversations. Reflect on your conference experience, share insights, and build new connections in a casual, welcoming space.
Thursday10:15 am–11:15 am PT
Leadership

Sessions

Breakdown: How to embrace failure when stakes are high and money is tight

Virtual, 60-minute workshop
Thursday, 10:15 am–11:15 am
Room: Virtual (Zoom)
Nonprofits are often expected to deliver fully-conceived and tested models to achieve their missions, leaving little room for experimentation or failure. However, embracing failure and maintaining transparency with donors and partners can be truly transformational.
Join Micromentor, the world’s largest free virtual mentoring platform and community for underserved entrepreneurs, for a compelling case study on how addressing a critical performance breakdown led to a complete platform rebuild and a deeper understanding of balancing scale with depth in virtual mentoring for MSMEs. This session will include a mini-workshop where participants will work in groups to examine their own workplace culture through the lens of embracing failure. Attendees will gain practical tips for fostering a culture of accountability and innovation within their organizations, and network with like-minded peers.

Congrats, you’re a manager. Now what?

In-person, 60-minute workshop
Thursday, 10:15 am–11:15 am
Room: 319
Whether you inherited an established team, were recently promoted to supervisor, or have been asked to build a team from the ground up, you’re likely balancing performing your best and getting the most out of your staff. This workshop will help you be the leader your team needs.
In the face of increased employee burnout, nonprofit staff attrition, and the evolving landscape of remote work, employee satisfaction and development are paramount. This workshop will guide managers through the principles of employee-centric growth strategies.

You will gain resources and communication tools to advocate for yourself and your team to find scalable, sustainable solutions in line with organizational goals and challenges.
Join the discussion, share your perspective, and learn from your peers. Whether you’re part of a team of five or 50, takeaways abound!

Engage to succeed: Master stakeholder management for better project outcomes

Virtual, 60-minute workshop
Thursday, 10:15 am–11:15 am
Room: Virtual (Zoom)

According to PMI’s “The Standard for Project Management,” a stakeholder is “an individual, group, or organization that may affect, be affected by, or perceive itself to be affected by a decision, activity, or outcome of a project, program, or portfolio.” This one-hour session will cover the benefits of purposeful stakeholder engagement, the primary steps necessary for stakeholder management, as well as the key considerations for positive and productive stakeholder engagement.

Facilitating inclusive and engaging virtual meetings

In-person, 60-minute workshop
Thursday, 10:15 am–11:15 am
Room: 339
This session explores best practices and strategies for creating inclusive, accessible, and engaging virtual meetings. Attendees will learn how to foster active participation, remove barriers for diverse audiences, and implement tools that promote equity in online spaces. Whether you're hosting team meetings or collaborative workshops, this session will provide actionable tips to ensure that all voices are heard and valued. Perfect for anyone seeking to enhance their virtual facilitation and communication skills.

From Tech Overwhelm to Tech Strategy: A Board Discussion Toolkit

In-person, 60-minute session
Thursday, 10:15 am–11:15 am
Room: 343

As resources become more scarce, how should I think about the use of responsible AI in my nonprofit? How might I ensure that our nonprofit data is secure in this heightened political environment? How can I partner with my Board in answering these questions? Many nonprofit boards feel unprepared to discuss technology, but the right conversations can turn tech from a challenge into an opportunity. In this session, we’ll introduce a new resource from Board.Dev’s Nonprofit Tech Governance Congress—a facilitation guide that equips EDs and board chairs with essential questions to start productive tech discussions. Walk away with a practical framework to guide your board toward better tech decisions, risk management, and alignment with organizational strategy.

Fundraising and development

Sessions

Crisis control: Your rapid response toolkit

In-person, 60-minute session
Thursday, 10:15 am–11:15 am
Room: 340
With many nonprofits experiencing emergency fundraising events, we’ll share how to best prepare for these moments so that your team and your supporters are able to capitalize on these moments. This session will give you ideas on how to get your internal team prepared in advance with a detailed plan outlining roles, responsibilities, and communication protocols for these emergencies. We will also share channel-specific strategies include SMS, email, ads, and even direct mail for initial outreach and follow up efforts. We’ll review actual case studies of rapid response moments, what worked (and what didn’t) so you can leave the session with tactics to bring back to your nonprofit.

Putting the fun in fundraising: Gamification strategies for donor engagement

In-person, 60-minute workshop
Thursday, 10:15 am–11:15 am
Room: 336
Nonprofit leaders know how to tap into our supporters love for mission and community. But what about the underlying enjoyment - and pure fun - of supporting causes the matter? In this session, we’ll discuss the psychology behind gamification and why it can be effective for fundraising. We’ll explore key elements of successful gamification, case studies of nonprofits who have successfully implemented gamification, and how these tactics can help shift the power dynamics between donors and nonprofits for community-centric success.
Communications and marketing

Sessions

Email deliverability: Have the rules changed?

In-person, 60-minute session
Thursday, 10:15 am–11:15 am
Room: 337
In recent years, email providers like Google, Microsoft, and Yahoo have tightened the rules for getting into inboxes. The best practices around list hygiene got stricter -- only mail to people who have opened recently! No, scratch that -- only people who have clicked! Make sure everyone on your list has opted in. No -- scratch that, it has to be a double opt-in! Get SPF and DKIM set up, but DMARC is optional. Never mind, now DMARC is required!

It can feel like the rules around email deliverability change every month -- and oftentimes they do. After a cycle of intense political emailing, you've probably seen your own email getting passed around to a bunch of lists you didn't sign up for. You may be wondering: do all these deliverability rules still apply?

At this session we're diving into what rules still hold true NOW.

You might be surprised you've been following some outdated best practices! And if that's the case, we'll also give you some ideas for how you can dig into your inactive email file -- that is, people you've started suppressing -- to identify who might be worth giving a second look.

Learn to speak "web developer" in 60 minutes!

In-person, 60-minute workshop
Thursday, 10:15 am–11:15 am
Room: 315
Given the importance of your organization’s website, it’s likely you work with a web developer to keep things current, secure and high-performing. Just one problem: sometimes it seems like the developer is speaking a different language.

In this interactive workshop, members of Great Believer’s web development team will walk you through the words, terms and phrases that often come up during the coding process. CSS, API, cache, DNS, front-end and SSL may not mean much to you now, but by the end of this workshop you’ll be fully equipped to speak web developer.

Navigate the shifting social media landscape

In-person, 60-minute session
Thursday, 10:15 am–11:15 am
Room: 318
Social media is constantly changing. Recent years have presented unique challenges and opportunities that have reshaped the current landscape. In this session, we’ll dive deep into how organizations can effectively navigate emerging social media platforms, AI innovations, algorithmic shifts, and more! Attendees will gain valuable insights into how communications professionals are navigating today’s realities, learn strategies and tactics to engage their target audiences, and discover fresh ideas to stay agile in this ever-evolving environment.

Un-stock your photography: Celebrate all with inclusive, on-brand imagery

In-person, 60-minute session
Thursday, 10:15 am–11:15 am
Room: 329
In this session we will learn how to communicate your organization's brand values with inclusive photography and imagery. We will talk about what's worked for people in the past—what makes a good photo for our organization?— and what gaps they need to fill—how can we tell a better brand story with images?. Practical tips to finding photos will be shared, along with a comprehensive list of online sources to diverse sources of photography.
Equity

Sessions

AI and disability

In-person, 60-minute session
Thursday, 10:15 am–11:15 am
Room: 316
There is lots of talk about the potential for AI in our nonprofit work. But how can we make sure these tools are accessible and inclusive to the disabled community?

Facing feedback: Adventures in emotional capacity

In-person, 60-minute workshop
Thursday, 10:15 am–11:15 am
Room: 320
Calling all changemakers! Get ready to dive into feedback as a practice. This session is all about turning those sometimes cringe-worthy feedback moments into opportunities for growth and connection – and having some laughs along the way!

We'll talk about feedback frameworks, no confusing corporate jargon – just real talk about how to give and receive feedback that helps everyone thrive, and explore various models and techniques, making them accessible and relevant to your unique experiences and challenges.

Explore how to make feedback a cornerstone of your community work. Because let's be real, communities grow stronger when we're open, honest, and supportive. You'll learn how to integrate feedback into your practice, enhancing engagement and fostering a culture of continuous improvement.

We'll mix in some humor, share stories, and maybe even throw in a little friendly venting session. By the end, you'll leave with practical tools, a lighter heart, and a deeper appreciation for the power of feedback. Join us for a session that’s as uplifting as it is informative. Embrace the adventure of emotional capacity and transform feedback into your new superpower!

The Future of Equity and Inclusion in Nonprofits

In-person, 60-minute workshop
Thursday, 10:15 am–11:15 am
Room: 344
Program and service delivery

Sessions

Ctrl+Alt+Vote: Civic engagement technology for change

In-person, 60-minute session
Thursday, 10:15 am–11:15 am
Room: 338
In today's digital age, technology has revolutionized various aspects of our lives, including how we engage in civic processes such as voter registration. This case study explores how technology, specifically the creation of a voter registration app connected to the PA Department of State API, has empowered citizens by simplifying the voter registration process and increasing accessibility to this fundamental democratic right. This connection of data and technology helps us build a more representative democracy.

How to measure outcomes rather than outputs

In-person, 60-minute session
Thursday, 10:15 am–11:15 am
Room: 328
Impact should be focused on improving lives, instead of just managing problems. Nonprofits often measure success by numbers—funds raised, meals served, or beds filled. But what if focusing only on outputs overlooks the most important part—the people themselves? In this session, we aim to discuss how nonprofits can shift their thinking from outputs-based to human-focused metrics that evaluate transformation, empowerment, and well-being. Drawing from the experiences of Thrive Lights and Stand Together Foundation, we will discuss how nonprofits can use technology to generate human-centered measures of success that allows them to track deeper and more meaningful changes like improvements in well-being and community resilience. We will also provide attendees the opportunity to brainstorm how they can adapt their programs and services to collect outcome data that ensures they meet the evolving needs of the people they serve.

Right-sized project management for nonprofits

In-person, 60-minute session
Thursday, 10:15 am–11:15 am
Room: 342
Nonprofits often juggle multiple projects with limited resources, making traditional project management methods feel cumbersome and overwhelming. But project management doesn’t need to be a complex, one-size-fits-all approach. In this session, we’ll explore the concept of "Minimum Viable Project Management" (MVPM), a tailored, right-sized framework that balances simplicity with structure, ensuring your nonprofit can manage projects efficiently without the burden of unnecessary complexity.

MVPM focuses on the core essentials that drive successful projects, helping you stay agile, organized, and goal-oriented. We’ll cover practical strategies to streamline processes, assign clear roles, and monitor progress, all while keeping your team focused on what truly matters—the mission. Whether you’re running a small fundraising campaign or a large service program, this session will empower you to implement a project management approach that’s just the right size for your nonprofit.

Service design 101 for nonprofits

In-person, 60-minute session
Thursday, 10:15 am–11:15 am
Room: 327
Service design is the act of planning and arranging people, infrastructure, communication and other assets to create or enhance a service provided by an organization. This, of course, happens all the time as organizations change and evolve.

As a discipline, Service Design brings a framework and a methodology to this process, helping answer questions such as:

- Where do I begin?
- How do I make sure nothing and nobody is overlooked?
- How do I capture ideas, concerns, and decisions as they’re generated during focus groups, brainstorming sessions, strategic planning, etc?
- How do I effectively document and communicate what was discussed and decided, to share with others?

The last point is critical – the more thoroughly and accurately you carry work forward through each phase of the process, the more effective the outcome will be.

In this session we’ll show how Service Design is applied to nonprofit orgs and introduce the most important tools in the Service Designer’s toolkit, such as

- Empathy Maps
- Journey Maps
- Service Blueprints

These highly visual, easy-to-comprehend documents can help the process of creating & improving services at all levels within your organization.
Operations and IT

Sessions

AI-Powered Solutions for Gun Violence Prevention: Insights from Everytown

In-person, 60-minute session
Thursday, 10:15 am–11:15 am
Room: 317

Due to restrictions on both data access and funding for gun violence research, our understanding of this urgent public health crisis remains dangerously incomplete. This presentation explores how artificial intelligence (AI) is being leveraged to understand and address the nature of gun violence and the most effective solutions for preventing it. We dive deep into case studies like AskEverytown, a new expert chatbot providing reliable information on gun statistics, research, and laws, and EveryShot, a shooting incident tracker tool, to illustrate how AI can analyze vast datasets to generate insights and accelerate research. We also discuss the underlying data infrastructure, including gun law databases and incident reports, that powers these innovative solutions. By showcasing real-world applications, this presentation highlights the potential of AI to inform policy, research, and community-based interventions aimed at understanding and addressing gun violence in the US.

Build a better tech stack: Extending platforms vs. integrating point solutions

In-person, 60-minute session
Thursday, 10:15 am–11:15 am
Room: 341

There’s always a moment in tech planning when the same question pops up: should you double down on your existing platforms or connect a bunch of point solutions?

In this session, we’ll sit down with nonprofit tech leaders who’ve been in the thick of that decision. You’ll hear real stories—wins, lessons, and a few bumps along the way—to help you think through what’ll work best for your own systems.

We’ll cover how to gauge the flexibility of your current tools, what it really takes to keep your data clean and centralized, and how to keep technical debt from creeping in as your org grows. We’ll also dig into the pros and cons of sticking with fewer platforms versus building a broader toolset, and what that means for your team’s workflow, decision-making, and sanity.

Expect some practical ideas for using connected systems to get more value from your data, cut down on silos, and reduce all the back-and-forth that burns your team out.

If you’re thinking about your tech stack with a side of strategy, this session is for you.

Design impactful nonprofit trainings for learning that sticks

Virtual, 60-minute workshop
Thursday, 10:15 am–11:15 am
Room: Virtual (Zoom)
Learning new skills is essential for nonprofit staff to fulfill their organization’s mission, whether it's adopting new technologies, learning fundraising skills, or program delivery. But many training sessions fall flat. We've all sat through presentations with text-heavy slides, endless lecturing, and zero interaction. It's enough to make even the most dedicated learner's eyes glaze over!

The good news is, it doesn't have to be that way. This fun, hands-on session will equip you with practical skills to deliver training that actually sticks. You'll learn how to create engaging content, foster participation, and make your sessions come alive - whether you're a training pro or just getting started.

Our goal is simple: We want every training from your nonprofit to be amazing. That means using evidence-based adult learning techniques that get results. We'll show you how to design and deliver high-quality training that your audiences will love and actually learn from.

Using AI for internal tasks: How to get more done!

In-person, 60-minute workshop
Thursday, 10:15 am–11:15 am
Room: 314
Technology often is not built for the nonprofit sector, so we have to cobble systems together to make them work. And no matter what job we have, we’re all doing five jobs. One area to focus on for a solution: productivity and workflow. In this workshop, we'll cover how AI tools can be used to help us all get more done. We'll focus on these areas:
--Internal communications across multiple departments
--Knowledge sharing
--Training
--Going from individual to institutional knowledge
--Document organization, access, and discovery

The session will involve an interview with a nonprofit, live discussion and brainstorming, a case study, and hands-on activities using AI tools to practice.

Attendees of Color Only - This is not an educational session like other NTC sessions. There is no presentation or learning outcomes. This session will have a facilitator in the room to support the group. The facilitator is available to support any group activities or conversations as appropriate based around (but not limited to) Strategies for working in organizations and systems, as well as feedback from those who join the session.

Facilitators: Tristan Penn

Thursday11:30 am–1:00 pm PT

Test your cybersecurity skills in this interactive tabletop game! Designed for all experience levels, this game introduces key security concepts in a fun and engaging way. Brought to you by NGO-ISAC.

Go to the Birds of a feather area in the Commons to find this table.

Connect with people at the NTC based on your shared interests or identities. These casual group conversations are flexible by design. Discuss your ideas, meet new people, and get questions answered.

Check out the birds of a feather topics that are already scheduled or submit your own. While you don’t need to RSVP, space is limited, so arrive promptly.

How to participate in a birds of a feather:

  • In person: Go to the meal area at the scheduled time, then find the table that has a sign with the topic you’re interested in.
  • Virtually: Join the birds of a feather Zoom at the scheduled time. The Zoom host will help you join the breakout room for the topic you’re interested in.

If there's a shared interest or identity you want to discuss that’s not on the list, we encourage you to add a topic you want to host. Any NTC attendee can host a birds of a feather topic.

Today's in-person topics:

View the most up to date list here.

  •  Digital Inclusion Fellows (DIF)
  • Introverts for attendees to share a meal in community and no expectation to talk
  •  Nonprofit Tech Readiness (NTR) Participants
  • Ads and advertising
  • Nonprofit Salesforce Users
  •  Collective Nonprofit Survival: A Conversation for Action
  • Aligning People, Process, & Technology
  •  Tech Decision makers
  • WTF is happening on social media? A social media manager support meet up
  • NYC @ NTC (all Tri-Staters welcome!)
  • Donor Advised Funds - Fundraising & Processing
  • Developing and managing nonprofit brands
  • Measuring Impact (and how can we do better?)
  • Community building, gathering, and convening
  • Housing or Community Development Focused Nonprofits
  • Data for Good: sharing our data stories
  • Creative in tech: Let's eat and talk about our art, then art
  • Measuring Impact and How We Can Do Better
  •  Are you worried about non profit compliance in this climate?
  • Gathering, convening, and community building
  • NTC Queer for LGBTQIA2S+ attendees
  •  Nonprofit teamwork and collaboration practices (in a distributed/remote world)
  •  Accessibility in practice
  • Run, Walk, and Roll (People that like to move their bodies)
  • A Safe Space for Black Men (affinity group)

For a complete list and to see who submitted each topic, visit the Birds of a Feather page.

Our morning general session features a keynote from Dr. Ashley Shew, Philosopher of technology and biotech ethicist at Virginia Tech. Get to know Ashley.

The recording of the session will be posted on the conference platform at this time slot.

All meals at NTC are designed to be inclusive and accommodate a wide range of dietary needs, including vegan, gluten-free, vegetarian, low-carb, low-salt, and low-sugar options. Common allergens are labeled, and Halal, Kosher (for Passover), and celiac-safe meals are available by request.

Meals are served buffet style. If you need assistance during designated meal times, attendants will be available to help you choose food and take it to a table. If you need a space away from the cacophony, look for signs for quiet tables.

View full menu and details

Thursday12:00 pm–1:00 pm PT

Introducing the Artificial Intelligence (AI) online group, one of NTEN's newest virtual communities! 

Join the 25NTC meetup to gather for an activity to engage one another on AI-related questions as well as group-developed solutions and recommendations.

Join the Artificial Intelligence (AI) online group 

RSVP for the Artificial Intelligence (AI) online group meetup

Join the Cleveland, OH Tech Club's Building Connections meetup! The club's newest co-organizer will lead an activity for everyone get to know one another and participate in a collective brainstorm to generate a list of ideas for future events in Cleveland. 

To get involved, receive meetup updates, and connect with your community online, join the Cleveland, OH Tech Club online group. Click the Ask to Join button in the upper right corner.

RSVP for the Cleveland, OH Tech Club meetup

Get to know people in the DC Metro Area, and brainstorm ideas for future events. 

To get involved, receive meetup updates, and connect with your community online, join the DC Metro Area Tech Club online group. Click the Join button in the upper right corner.

RSVP for the DC Metro Area Tech Club meetup

Join the 25NTC meetup for anyone interested in WordPress to gather for conversations on the topics proposed by participants, starting with those of highest interest from the group. A group co-organizer will be there to welcome you and answer your questions. We'll have group discussions and brainstorm topics for future online group sessions. 

To join, visit the WordPress online group and click the Join button in the upper right corner.

RSVP for the WordPress online group meetup

Thursday1:15 pm–1:45 pm PT
Sponsored

Sessions

5 Ways Nonprofits Can Save Money and Do More with Your Work Management Software

In-person, 30-minute session
Thursday, 1:15 pm–1:45 pm
Room: 337

Join the Alexes from Tuck Consulting Group to walk through five real-world examples of how your nonprofit can use your Work Management Software (WMS) to automate your processes and further your mission faster. Using ClickUp as the example system, the Tuck team will show how to leverage the built-in tools of your WMS to save your team time on tasks and do more with less.

Some of the scenarios that we will discuss include building templates, leveraging automations, using AI, and integrating with your other systems. This session is intended to spark the creativity in each of us to look for ways to get the most out of the software we’re using.


Alex Tuck is a nonprofit founder and also the founder of Tuck, a project management consulting firm with 60+ PM consultants across the U.S. Alex Morgan is a certified ClickUp expert and runs the professional services practice at Tuck. You can learn more about Tuck at https://tuckconsultinggroup.com.

Accelerating Crisis Response: How ServiceNow Empowers Nonprofits in Saving Lives

Virtual, 30-minute session
Thursday, 1:15 pm–1:45 pm
Room: Video

In this session, we’ll explore how nonprofits can harness technology to enhance their emergency response efforts. We’ll discuss how an AI-powered unified platform streamlines crisis management, integrating all critical elements of disaster response to ensure rapid coordination, optimize resources, and deliver aid to those in need—exactly when and where it's needed.

Community Request and Referrals Management Software

In-person, 30-minute session
Thursday, 1:15 pm–1:45 pm
Room: 316

Centralized Single point of entry and tracking for all requests & referrals (phone, email, web portal, in-person) categorizing requests by type & urgency, ensuring that all requests are handled promptly.


A comprehensive database of partner organizations & services with real-time availability updates for referral services, keeping you informed and up-to-date.


A secure method for sharing client information with partners, unique identifiers for each case/request, status updates, progress tracking, automated follow-up reminders, & real-time dashboards showing request volumes & types.

Evaluating Your Tech Landscape: Is Your Nonprofit Digital Transformation Ready?

In-person, 30-minute session
Thursday, 1:15 pm–1:45 pm
Room: 343

Is your organization struggling with slow financial processes, outdated systems, or too much time spent managing manual workarounds? If you're relying on Excel for critical tasks or facing siloed data and vendor inefficiencies, it might be time for a closer look at your tech landscape.

Join us for an interactive session where we’ll dive into:

  • Five key signs your nonprofit needs a tech evaluation
  • How ERPs like Sparkrock, built on Microsoft, can streamline your finance, HR, and operations
  • A hands-on self-assessment questionnaire to identify your organization’s biggest tech pain points
  • And, of course, swag and prizes!

This session is designed to give you clarity on whether it’s time to rethink your technology and take actionable steps toward greater efficiency and compliance. Plus, you'll walk away with a clear understanding of if you’re ready to make the switch and how to get started. Don't miss out! Let's make your digital transformation journey easier and more impactful!

GIS for the Planet: Mapping for Land and Ocean Conservation

In-person, 30-minute session
Thursday, 1:15 pm–1:45 pm
Room: 341

Geographic information systems (GIS) is an integral tool for environmental conservation. Join us to explore how conservation nonprofits leverage the power of advanced mapping and storytelling techniques to protect and preserve the Earth’s most vital land and water resources. With GIS, these organizations craft compelling visual narratives that not only inform but inspire action. Learn how you can harness the full potential of GIS to create impactful maps and stories that will elevate your nonprofit’s mission and help it stand out in a crowded field.

Internally Selling and Implementing Digital Transformation in Uncertain Times

In-person, 30-minute session
Thursday, 1:15 pm–1:45 pm
Room: 338

Nonprofits are feeling the squeeze. With funding uncertainty at the federal and state levels, making long-term technology investments can feel risky. But smart digital transformation isn’t just about new tools—it’s about using technology to work smarter, stretch resources further, and strengthen an organization’s mission.


In this session, Dara Gray (Family League of Baltimore) and Jordan Berger (Fíonta) will break down how nonprofits can make the case for digital transformation, even in challenging financial times. Dara will share how organizations can balance short-term needs with long-term strategy, get leadership on board, and connect technology investments to mission impact. Jordan will focus on framing ROI in ways that matter to nonprofit leaders, showing how technology helps organizations do more with less, and setting up projects for success from start to finish.


Expect a practical conversation filled with real-world examples, useful strategies, and a clear roadmap for making technology work for your organization—before, during, and after implementation. Bring your questions and walk away with actionable next steps.

Learning From 3 Billion Text Messages: How to use text for fundraising impact

In-person, 30-minute session
Thursday, 1:15 pm–1:45 pm
Room: 317

Text messaging is a powerful and effective tool for nonprofits and action groups who want to raise more money and mobilize more supporters! With unmatched open rates and engagement results, text programs deliver a remarkable return on investment.


Over the course of more than 3 billion sent texts, we’ve uncovered key strategies to take results from good to exceptional.


In this session we'll walk you through the real-world case studies that showcase how nonprofits are driving fundraising success through this channel.

Loudly Quiet: Transforming Campaigns with Story, Automation & AI

In-person, 30-minute session
Thursday, 1:15 pm–1:45 pm
Room: 329

Unstoppable campaigns refuse to stay silent during the quiet phase. These campaigns are rewriting the model for the next generation through telling stories that resonate deeply, leveraging AI & automation that scales relationally, and real-time data that illuminates opportunities. We’ll share our strategy that turns quiet groundwork into undeniable momentum for campaigns large and small, even against all odds.


“We’re receiving gifts faster than we can process them.” - VP of Advancement, Ashland University

Marketing Ops & Donor Journey Mapping

In-person, 30-minute session
Thursday, 1:15 pm–1:45 pm
Room: 344

Donors aren’t just giving money — they’re exchanging it for a sense of impact, purpose, and belonging. But unlike a subscription service where value is reinforced through product usage, the perceived value of a donation can fade over time. That’s why donor journey mapping is essential for long-term engagement and retention.


This session will break down how Marketing Operations (MOPS) can help nonprofits sustain donor engagement through segmentation, automation, and multi-channel attribution. We’ll explore common pitfalls—like treating all donors the same, siloed communication, and overcomplicating processes—and how to avoid them.


Attendees will leave with a roadmap to audit their donor journey, prioritize quick wins, and apply automation to create stronger, more sustainable donor relationships. Whether you’re looking to improve retention, re-engage lapsed donors, or personalize outreach, this session will equip you with practical strategies to take action.

Nonprofit finance & fundraising solutions that increase efficiency and impact

In-person, 30-minute session
Thursday, 1:15 pm–1:45 pm
Room: 314

Join TES, a trusted Microsoft Dynamics partner with over 20 years of experience supporting nonprofits. In this session, we'll explore how organizations can overcome common tech challenges, increase efficiency and boost their fundraising efforts. You’ll learn how a unified Microsoft solution—from Business Central to Dynamics CRM—can modernize your tech stack, streamline operations, and enhance donor engagement.

With insights from our global nonprofit technology survey, we'll share proven strategies for transitioning from legacy systems and optimizing both financial management and fundraising. Attendees will leave with actionable takeaways from real-world success stories, ready to implement solutions that drive efficiency and long-term success.

Prompting 101: Your guide to make the most out of GenAI Theme

Virtual, 30-minute session
Thursday, 1:15 pm–1:45 pm
Room: Video

AI offers immense potential to transform the nonprofit sector. However, effectively leveraging AI remains a challenge for many organizations. Join this session to discover how asking the right questions of your AI assistant can make a significant impact. Together, we’ll explore common use cases – like drafting grant letters, organizing volunteer data, and prepping a marketing campaign – to learn how effective AI strategies can streamline the repetitive parts of this work, giving you more time to amplify your organization’s voice and mission. Whether your goal is to engage donors, streamline operations, or enhance advocacy efforts, our experts will provide you with the tools and insights needed for success in the digital landscape.

RCS: The Future of Messaging

In-person, 30-minute session
Thursday, 1:15 pm–1:45 pm
Room: 336

In 2025, Rich Communication Services (RCS) is set to replace SMS and MMS, offering enhanced creative and interactive messaging. RCS will enable design-forward campaigns with more granular data tracking. This session will feature experts who will demystify RCS and provide practical guidance for nonprofits and agencies on preparing for and leveraging this new text delivery era. Key topics include potential registration requirements, exploring RCS features, and helping attendees understand how they can creatively use RCS to elevate their programs.

Second Chances, Stronger Futures: Empowering Return Citizens Through Technology

In-person, 30-minute session
Thursday, 1:15 pm–1:45 pm
Room: 318

This session explores how AI-powered technology transforms rehabilitation and reintegration efforts for Returning Citizens and impacted individuals. Learn how a unified case management solution helps nonprofits and caseworkers conduct pre- and post-assessments and connect individuals to training, employment, and essential support, ensuring a smoother and more successful transition back into society.

The Culture You Need in A Time of Disruptive Change

In-person, 30-minute session
Thursday, 1:15 pm–1:45 pm
Room: 328

There is no one “right” workplace culture for everyone, but these days, there are some specific elements of culture that have become more important than ever—because they help you deal with rapid and disruptive change. Whether its publishing business models being upended, an unpredictable political landscape, or the unknown impact of AI, we are all dealing with change like never before, but our cultures may be getting in the way.


In this practical session, culture expert Jamie Notter will share research from his latest book that pinpoints the specific patterns inside most association cultures that need to be in place for you to manage change better, including elements of collaboration, innovation, agility, decision-making, and difficult conversations. He’ll help you spot the damaging patterns inside your culture and give you concrete strategies for changing your culture quickly in ways that improve your ability to deal with change.

The Path to Compliance: Security, Building Trust & Unlocking Funding

In-person, 30-minute session
Thursday, 1:15 pm–1:45 pm
Room: 339

Nonprofits are being asked more and more about cybersecurity compliance—not just by vendors and partners, but by funders. Many grants, partnerships, and funding opportunities now require proof of security compliance before awarding resources. But what does that actually mean for your nonprofit?


This session will cut through the confusion and show you the easiest, fastest, and most affordable way to secure your nonprofit, check the compliance box, and position your organization as a trusted, security-conscious partner—without the headaches of managing it all yourself.

Turning Data Into Dollars: How the Right Insights can Deliver Major Giving Wins

In-person, 30-minute session
Thursday, 1:15 pm–1:45 pm
Room: 319

In today's data-driven world, nonprofits are using data, analytics and technology more strategically than ever before. But with this overwhelming amount of valuable information at their disposal, many teams are struggling to turn that data into dollars. Organizations are investing heavily in donor insights – and for good reason - yet many lack the expertise to leverage them effectively for fundraising.


Join us to explore how combining data and technology with relational fundraising skills is key to unlocking major giving potential. Learn how Altrata can help to empower your fundraising team to translate valuable insights into real revenue and turn data into dollars.

Unlocking the Power of Data: How to Treat Data as a Strategic Asset

In-person, 30-minute session
Thursday, 1:15 pm–1:45 pm
Room: 327

In today’s digital world, data is more than just numbers and records—it is a powerful strategic asset that can propel nonprofits and their partners toward their goals. Viewing data strategically means going beyond efficiency and leveraging it to create competitive advantages, enhance decision-making, and drive innovation. A strategic asset is one that furthers an organization's mission, helping them achieve goals beyond mere operational efficiency. For instance, policy advocates rely on data to craft compelling narratives that influence decision-makers effectively. Without solid data, they risk losing credibility and momentum. Likewise, developers can analyze user preferences and usage behaviors, from which they can tailor personalized recommendations, optimize functionality, and help quantify program effectiveness. This session covers data applications, and makes a case for investing in strategic data. We also describe getting started with custom datasets, including an end-to-end worked example based on the California Community Colleges.

Untangling Your Nonprofit’s Tech: A Practical Guide to Mapping Your Systems

In-person, 30-minute session
Thursday, 1:15 pm–1:45 pm
Room: 342

Many nonprofits rely on multiple technology platforms, but few have a clear map of how these systems connect and share data. In this session, you’ll learn how to identify key platforms, track data flow, and create a tech stack map that enhances efficiency, decision-making, and long-term sustainability.

Upgrading Performance Reviews with Automation

In-person, 30-minute session
Thursday, 1:15 pm–1:45 pm
Room: 340

Discover how to revolutionize your HR processes by leveraging automation for performance reviews. In this session, we’ll explore best practices for implementing digital performance management tools, streamlining evaluations, and saving time while boosting staff engagement.

Your Social Video Blueprint: How to Create Videos That Inspire Action

In-person, 30-minute session
Thursday, 1:15 pm–1:45 pm
Room: 320

Every nonprofit has a story to tell, and video is the most powerful way to tell it. In this session, you’ll learn how to use video to connect audiences with your cause, build your social presence, and drive donations. We’ll cover, among other things:

  • The 5 step blueprint for impactful videos
  • Video tips & best practices
  • How to create a video

Whether you're new to video or looking to refine your strategy, you’ll walk away with actionable tips to create compelling content—no experience required.

Thursday1:45 pm–3:15 pm PT

Grab a snack and connect with fellow attendees.

Thank you to our sponsor, Data Axle Nonprofit.

Thursday2:00 pm–3:00 pm PT
Leadership

Sessions

Eradicate imposter syndrome from data and technology work

In-person, 60-minute session
Thursday, 2:00 pm–3:00 pm
Room: 315
In this session we will aim to completely eradicate Imposter Syndrome from anyone working in data & tech at a nonprofit - particularly for those who have found their way into this work through the "accidental techie" path. We often see the common characteristics of imposter syndrome playing out in the nonprofit space, things like perfectionism, overworking, attributing success to external factors, and discounting achievements. It is easy to become overwhelmed by how much we don’t know about data & technology and to start to feel self-doubt and comparison creep in as well. Together we will redefine what it means to be an expert and highlighting the non-technical skills that prove you belong in this work, no matter what level of technical skill or experience you have. By celebrating skills like resilience, curiosity, and relationship building we will build each other up and kick imposter syndrome out.

From accidental techie to IT pro: Advocate for your role, pay, and recognition

Virtual, 60-minute workshop
Thursday, 2:00 pm–3:00 pm
Room: Virtual (Zoom)
Are you handling IT tasks at your nonprofit without the title, pay, or recognition you deserve? Many nonprofit staff members find themselves in "accidental techie" roles—managing IT as an informal part of their job without the compensation or acknowledgment that matches their contributions. Our session leaders, one a former nonprofit IT director and the other a human resources consultant, will help you explore how to advocate for yourself to create a role that reflect your real value, ensure employee success, and prevent job creep.

How to sync your technology roadmap to your organizational values

Virtual, 60-minute session
Thursday, 2:00 pm–3:00 pm
Room: Virtual (Zoom)
When embarking on a major project, you need a set of technology guiding principles that reflects the values important to your org. Only by articulating your principles as statements can you understand the tradeoffs you’re making in your technology planning and lead your projects with heart. In this session, an empowerment nonprofit and Heller Consulting will outline how they developed a set of principles to guide their technology selection process.

Nonprofit software: How is it funded, and is that good?

In-person, 60-minute session
Thursday, 2:00 pm–3:00 pm
Room: 319
In the last 3 decades there has been a massive proliferation of nonprofit software options with an accompanying cycle of acquisitions, product sunsetting, new products being created, and the cycle repeats. That means nonprofits may invest deeply in a solution only to feel like the rug has been pulled out from under them. It is important to understand what is driving this cycle of competition, acquisition, and sunsetting. Venture capital, being a public company, private equity firm ownership, co-op models, and individual ownership by a person all have their various pressures, pros and cons, and outcomes. The big question is: is this actually good for nonprofits? Are we truly seeing innovation from competition, or are nonprofits spending big bucks on constant software evaluations and migrations? While this panel discussion will not have all the answers, we will seek to understand the questions. We hope this discussion will help the nonprofit tech community gain understanding of the landscape and lead to ideas about how to make software sustainable.

What employee wellness really means and why it matters

In-person, 60-minute workshop
Thursday, 2:00 pm–3:00 pm
Room: 328
This workshop aims to equip participants with a deeper understanding of employee wellness and practical strategies to foster a healthier workplace culture. Whether it's ergonomic resources, 4-day work weeks, or onsite counseling - there are so many things to consider when crafting a comprehensive wellness strategy. Together, VP of People Mandy Kutschied and Company Counsellor Samantha Hanley, will present on employee wellness and its significance in the workplace, facilitate discussions around wellness and wellbeing, and break into smaller groups to create work plans and action steps for your own organizations to create a culture of wellness at work.
Fundraising and development

Sessions

"Show, don't tell" your impact using stories as a foundation of your fundraising

In-person, 60-minute session
Thursday, 2:00 pm–3:00 pm
Room: 341
Some nonprofit impacts are easier to showcase than others. The classic template of "your $10 donation will help feed 3 people today" simply doesn't work for all nonprofits. If you';re fighting for policy changes, systemic issues, etc. and you don't have a direct monetary impact to advertise, you need an alternative way to prove to donors that their money is making a difference.

In this case, quality, down-to-earth storytelling from real supporters is your most powerful tool. But gathering and sharing stories takes time. This session will walk you through practical tips and tricks about how to collect and distribute stories in a way that can actually add to your team's capacity and elevate your fundraising campaigns. Plus, hear from real nonprofit partners about how they've used these tactics successfully in their own orgs.

Engage your supporters, increase donations, save your team time. What's not to like?

A big day, big results: Tips for giving day success

In-person, 60-minute session
Thursday, 2:00 pm–3:00 pm
Room: 336
Does your organization have a Giving Day, or are you looking to start one soon? Come see how the Cornell Lab of Ornithology transformed a regional, mission-focused event into a major fundraising campaign that has grown significantly over the past several years.

Hear how engagement soared when various channels were implemented—including traditional methods such as direct mail and in-person participation—with digital platforms and email campaigns. Attendees will gain insights into the Cornell Lab’s creative use of these channels to reach a wider audience, build lasting relationships, and maximize revenue.

Walk (or fly, if you will) away equipped with insights and tips on how to kickstart your first-ever Giving Day or enhance your existing one. Come for the learnings, stay for the bird puns. You don’t need to wait until Giving Tuesday to have all the fun!

Connect small-dollar donors to your major donor event

In-person, 60-minute session
Thursday, 2:00 pm–3:00 pm
Room: 337
Small-dollar donors may not be the first group you think of when planning your major donor fundraising gala, but their involvement can play a pivotal role in meeting ambitious revenue goals.

In this session, you'll learn about how Chicago’s legendary Adler Planetarium collaborated with a beloved honoree to inspire broader community support and drive giving. We’ll also discuss how other organizations are innovating in engaging donors at every level to sustain important programmatic work.

Attendees will leave with actionable strategies to engage their entire donor base around a major donor event, ensuring that supporters of all giving levels feel connected to and invested in your nonprofit organization’s mission.
Communications and marketing

Sessions

Lessons from the 2024 campaign trail: Rethink content, testing, and fundraising

In-person, 60-minute session
Thursday, 2:00 pm–3:00 pm
Room: 314

After an eventful election year, what learnings can nonprofits take away from this high-stakes campaign season to empower their fundraising efforts with engagement-driving tactics?


Join Good Influence and MissionWired to hear the top strategies from the Harris campaign and other major 2024 campaign races – and what nonprofits can implement to increase their scale. From maximizing direct response revenue to leveraging influencer voices in rapid response moments, nonprofits will walk away with new tools in their communications tool belt that have been tested at scale in the fast-paced political landscape, ready to try proven content strategies and improve audience engagement.


Navigating a New Website Journey: From RFP to Launch w/ Effective Collaboration

In-person, 60-minute session
Thursday, 2:00 pm–3:00 pm
Room: 339
A website isn’t just a digital presence—it’s a platform to amplify your mission, engage supporters, and drive impact. For this session, we’ll use a real-life example from a website project that IndieTech Solutions launched in collaboration with the Institute for Policy Studies to help attendees successfully navigate their own website redesign projects, from drafting an effective RFP to launching a site that serves your community and goals.

Key takeaways:
Creating an RFP that communicates your nonprofit’s true needs

Strategies to foster collaboration between your internal team, board members, and external contractors

Best practices for managing feedback + project timelines

Launch strategies for a smooth transition and ongoing post-launch support

I and my agency partners from this project will share candid stories about the challenges we faced and how we worked together to overcome them, along with our successful outcomes.

This session will also dive into the RFP process, and highlight what you need to know about content strategy & design—especially when it comes to organizing navigation menus, drafting content, and gathering inspiration that might help to guide your vision.
Equity

Sessions

Build a more gender-inclusive and expansive workplace

In-person, 60-minute session
Thursday, 2:00 pm–3:00 pm
Room: 320

Trans people experience significant barriers to basic dignity in the workplace. Policy and culture deficits in the workplace can bring a trans person’s personal and professional lives into conflict. As organizations strive to become more equitable, diverse, and inclusive, it is important to improve the experiences of trans people in your workplace.


This session will cover tangible examples of ways to promote the agency and success of trans people at your organization. Attendees will learn about specific policies and practices—including information technology, data management, human processes, and more—that will strengthen your organization and improve workplace experience for all employees.

Carceral logics and radical imagination: A technologist's path toward abolition

In-person, 60-minute workshop
Thursday, 2:00 pm–3:00 pm
Room: 342
How can technologists challenge oppressive systems and create a future rooted in liberation? This session will explore how technologists, nonprofit professionals, and social impact leaders can infuse abolitionist thought into their roles, emphasizing the importance of equity, responsibility, and justice in the design and deployment of technology. We'll dive into the dangers of carceral logics—punitive, control-driven approaches embedded in tech systems—and explore how technologists can disrupt these harmful patterns through radical imagination and liberation-centered practices.
Liberatory Innovation will serve as the core framework, highlighting how we can transform tech into a tool for positive systemic change. Attendees will learn strategies for promoting equity, fostering responsibility, and advancing justice through their work. This session isn't just theoretical—it’s designed to give attendees tangible tools. Radical imagination will be our guide for rethinking and reworking tech systems. Participants will learn how to imagine beyond the existing frameworks and envision tech that liberates rather than oppresses through a series of engaging, fun, and interactive exercises.

Incorporating community voices in analyzing public police data in California

Virtual, 60-minute session
Thursday, 2:00 pm–3:00 pm
Room: Virtual (Zoom)
Government institutions are increasingly making their data public. Researchers rely on these data sources to make sense of community trends and, at times, identify inequities. In California, policing data is available to anyone who has the capacity to analyze it. This presents three equity problems (1) who has the skills and time to analyze the data, (2) who has ownership over how the data are used, and (3) who gets to verify the accuracy of the data collected. Researchers trying to alleviate inequities must account for these problems through intentional community partnerships. We will walk through an example of how Catalyst California, a racial justice policy advocacy and research organization, and Pillars of the Community, an organization that advocates and organizes for people harmed by the criminal legal system in Southeast San Diego, collaborated to incorporate community voices in a report that analyzed trends in public policing data. We will talk through the importance of data ownership, transparency, and accessibility, among other topics.

More things we wish our white colleagues knew

In-person, 60-minute session
Thursday, 2:00 pm–3:00 pm
Room: 327
A follow-up to last year’s “What I Wish My White Colleagues Knew,” the session will dive deeper into the challenges faced by people of color in nonprofit organizations. Despite ongoing conversations about diversity and inclusion, the lived experiences of people of color are often overlooked or misunderstood in these spaces. Our panel, featuring BIPOC nonprofit professionals and NTC community members, will share personal stories of navigating tokenism, microaggressions, and systemic inequities within organizations that claim to champion equity. Through honest dialogue, panelists will explore the emotional and professional toll of pushing for change while marginalized. We’ll address the internal conflicts, burnout, and lack of support experienced in even the most "progressive" environments. Attendees will gain insights into how they can support an inclusive nonprofit culture by initiating tough but essential conversations.

**Disclaimer:** This session builds on a 24NTC discussion, but it's designed to stand alone. Whether you attended last year or not, you'll get fresh insights and won't miss any key takeaways.
Program and service delivery

Sessions

AI is for advocacy: Practical AI for influencing public policy

In-person, 60-minute workshop
Thursday, 2:00 pm–3:00 pm
Room: 318
AI is for Advocacy will detail how to use generative AI to influence public policy. We will demonstrate how to ensure outputs match your organization’s voice, utilize your most powerful talking points, and align with expert messaging guidance.

We will cover the following formats:
• bill proposals to lawmakers
• bill analysis from your organization’s perspective
• public comment
• speeches
• letters to the editor
• press releases and media advisories
• scripts for letters and phone calls to legislators

How Midwest Food Bank transformed volunteer program to serve 3.6 million people

In-person, 60-minute session
Thursday, 2:00 pm–3:00 pm
Room: 340
In this session, attendees will hear directly from Midwest Food Bank about their journey, the challenges they faced, and the measurable outcomes that followed. This session will provide both a strategic and practical look at how nonprofits can leverage technology to better engage and manage volunteers, ultimately driving greater impact and mission fulfillment.

How to align your data system with your program model

In-person, 60-minute session
Thursday, 2:00 pm–3:00 pm
Room: 329
Roca and COMPASS Youth Collaborative (CYC) are innovating on the front lines of Community Violence Intervention (CVI) by using data and technology. While there is a strong and diverse network of CVI organizations, many do not have the capacity to collect and use data to drive change in real time. Our organizations have grown beyond grant compliance. For us, data isn’t a biproduct of our work or a requirement of our funders; it’s a critical resource that drives strategic planning and operations.

Roca and COMPASS are both trauma-informed nonprofits that emphasize behavior change to reduce community violence, but each uses a different data system to track their work. In this session, you will learn how well-constructed performance indicators and outcomes inform system design and put you on a path to successful implementation. By collecting data on the whole person, you can move beyond contract compliance and have a wealth of data to learn about how your program is making a difference for the people you serve.
Operations and IT

Sessions

Adopt new software: Get buy-in, training and integration

In-person, 60-minute workshop
Thursday, 2:00 pm–3:00 pm
Room: 338
Is your organization considering implementing new software, or making a big tech change, but you're wondering about the logistics—not to mention the stress on your stakeholders? Good news: there's a proven strategy and roadmap for how to make your implementation go smoothly, and solve problems instead of creating them. We'll share this strategy with you step-by-step, and give you a clear path to success.

Data as the new hub: Modern approaches to nonprofit data management

In-person, 60-minute session
Thursday, 2:00 pm–3:00 pm
Room: 317
For years, we’ve thought about nonprofit technology in a “Hub and Spoke” model, with the CRM serving as the “Hub.” Organizations continue to adopt new point solutions (“Spokes”) to help fulfill their missions, crowdfund events, manage fundraising campaigns, and engage with constituents through various channels. As data proliferates, how does an organization wrangle, store, learn from, and activate it without being overwhelmed?

Data should be considered the new “Hub.” We are at an inflection point in technology, where modern data storage and management can be combined with data analysis and automation to achieve a more comprehensive understanding of constituent behaviors and plan more comprehensive journeys through targeted engagement.

In this session, speakers will discuss practical approaches to modern data management in a “Hub” model, including the benefits of data platforms, storage options, machine learning, and tools available to analyze and activate marketing efforts for better fundraising outcomes. We’ll also share steps for assessing organizational readiness through lessons learned and client examples.

Save time and money with thoughtful automation using technology you already have

In-person, 60-minute session
Thursday, 2:00 pm–3:00 pm
Room: 316
This session will help participants learn to identify opportunities for process improvement and automation without breaking the bank. We will focus on using current technologies to their fullest potential and explore where to introduce new technology as needed. We will explore strategies to identify automation opportunities that free up employee time and increase employee satisfaction and engagement. The session will focus on removing non-value-added, repetitive, time-consuming and rule-based activities from any given process to improve efficiencies and free up employee time to focus on activities that have a greater impact.

We will explore many implementation strategies that are employee-driven, IT-driven or leadership-driven. This will allow participants to explore and implement what makes the most sense for their organization's culture and working methods. Participants will also learn ways to improve their own workflow!
Thursday3:15 pm–3:45 pm PT
Leadership

Sessions

"Request for Partnership": Redefining the RFP process

In-person, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: 338
Preparing a Request for Proposal (RFP) can be a complex, sometimes painful process that can take months and in some cases, years, of meticulous planning. And after all that careful preparation, it is all too common that the resulting bids you receive include a bewildering range of (sometimes conflicting) solutions and prices.

Part of the problem is that an RFP isn't the ideal way to select a vendor. You don’t get to talk to them and explain your needs. They usually don’t get to ask you the in-depth questions they require feedback on in order to create a great solution. It’s a bit like playing checkers by mail - slow and prone to misunderstanding.

It doesn’t have to be that way. We see hundreds of RFPs a year, good and bad, and will share practical suggestions on how to ensure the responses you get are on point, and ultimately attract the right vendor for your needs.

This session will cover:
- What does a good RFP look like?
- How do you involve your team and get internal buy-in?
- How do you ensure you’ll stay within budget and deliver on time?
- Do you even need to have an RFP - what about organizations that don’t require this process?

Create an acceptable AI use policy

In-person, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: 341
If your nonprofit wants to be intentional about using AI to protect your data and guard against bias and equity issues, you know you need to create an Acceptable Use Policy for AI Tools. This session will discuss the elements to a good policy and provide a short template to help you create your own AI Acceptable Use Policy document

AI tools are growing ahead of the capacity of governments, the private sector, and nonprofits to develop policies around the ethics of these tools. It is clear the marketplace is not going to slow down on introducing new applications of AI.

Many of the templates online for Acceptable Use of AI Tools are very generic. Community IT created this template from publicly available resources and tailored it to the nonprofit sector. All or parts of this policy can be freely used by your organization. There is no prior approval required.

Identify and manage burnout

In-person, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: 343
Burnout is not a new topic in the workplace or the tech industry, yet three in five of our co-workers are experiencing work-related stress. The post-pandemic culture has even accelerated the crisis for many of us, leaving us short-staffed, with more to do, and managing too much at home.

The good news is that we have made progress by speaking more openly about this issue—but we have more work to do! The goal of this session is to unpack where we or our team might be today. Then, discuss steps we can take to address burnout and how we can maintain the progress. In addition, we will discuss how we can foster the right culture to support those around us.

The topic is close to my heart, experiencing my own successes and failures over the years on. I will share tips and tricks that have worked for me and a safe place to share your journey as you are comfortable.
Fundraising and development

Sessions

Pivot, but don't perish: Change course when campaigns aren't going as planned

In-person, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: 318
In this 30 minute rapid fire session, we’ll share some real world examples of organizations that had to turn on a dime and pivot during critical campaign periods. Even in the middle of year end, even mid-campaign when your results are less and stellar and especially when news is breaking. Learn about the importance of data, quick analysis and pushing for nimbleness (especially when your organization is not known for its quickness).
Communications and marketing

Sessions

5 email marketing mistakes you’re probably making (and how to fix them!)

In-person, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: 329

Email is one sure way for you to connect with your supporters directly. It’s a personal way to contact them no matter what happens in the great wide world of digital marketing (and all the social media algorithms!). In the words of the great Pat Flynn, “Email lists and websites are the only two things you can own on the internet. The rest is just rented.”


During this session, we’ll review 5 common email marketing mistakes organizations are often making and how to fix them. We’ll equip you with ideas and techniques so that you’re meeting your supporters with as much enthusiasm as they have for your cause — all in a way that feels manageable. Instead of being “just another email” in an inbox, these simple fixes will put a spotlight on your organization’s work. By the end of this session, you’ll be prepared with best practices that inspire meaningful connections with your supporters.

AI for advocacy: Trends, do's and don’ts, ethics, and other considerations

Virtual, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: Virtual (Zoom)
The advocacy work that nonprofits do is radically changing with the advent of AI. This short and quick panel will deliver rapid-fire takeaways that any nonprofit with an advocacy program can use, including:
The latest cutting-edge AI technologies that are being actively applied to nonprofit advocacy programs
How AI can improve your advocacy form conversion rates and lower your cost per advocate/acquisition
How AI and machine learning can be used to understand millions of data points about your advocates
How to take advantage of AI even if you’re short on internal resources
How to ethically use AI in your advocacy work
What internal policies you do and don’t need to use AI
Mistakes to avoid when using AI in an advocacy context
Examples of nonprofits currently using AI in their advocacy work

From Chaos to Clarity: Strategies & Tools for Content Optimization & Efficiency

In-person, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: 342
In today's fast-paced digital landscape, effectively managing content creation, review, and distribution is crucial for maximizing productivity and impact. This session aims to familiarize participants with strategies and tools that can streamline their work, such as utilizing structured frameworks and advanced technologies and platforms. Attendees will also gain insights into enhancing overall content workflow efficiency and optimizing distribution on key platforms.

Herding cats? No problem! The art of collaborative communications

In-person, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: 316

The work to improve water quality often comes with technical science and complex policy. Translating these important points into clear language, persuasive arguments, and a convincing narrative is essential for public communications—but not easy! This challenge is even more apparent in coalition or joint communications.


At the Choose Clean Water Coalition, a collection of more than 300 nonprofit organizations working for clean water throughout six states in the Chesapeake Bay watershed, we believe that our communications are stronger together. From rural land trusts to urban advocacy groups—and everything in between—our diverse partners are uniting our communities for environmental progress. With practical examples, join this session to learn how the Coalition effectively coordinates joint messaging among its member organizations and provides useful tools and resources to help this diverse community sing from the same song sheet.


Examples covered will include the collaborative effort surrounding 2024 US Election scenario planning for 501(c)3 nonprofit partners, messaging strategy on the federal funding freezes, and adapting language related to diversity, equity, and inclusion efforts in the new political climate.

It’s not vibes, it’s data: Social media success through experimentation

In-person, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: 317
You’ve likely been asked, “When are we going to get on TikTok?” or “Why can’t we be more like that organization on social media?” Maybe you’re wondering, “Why aren’t we creating video content?” If these questions sound familiar, you’re not alone.

Instead of relying solely on expert advice or trying to replicate what others are doing, why not put it to the test? Experimentation across social media offers targeted insights into what your specific audience really wants and assesses whether your team can handle new social media strategies.

In this interactive session, you’ll learn how to:
-Identify and design impactful social media experiments
-Implement and evaluate your experiments
-Use the results to refine your social media strategy

We’ll share practical tips and lessons learned from our own experiments—both successes and setbacks. We’ll work together to outline your first experiment, including how to pitch it to your team and leverage the findings to drive your social media efforts forward. Join us to turn your social media questions into actionable experiments and real results!

The virtual event success blueprint: A checklist for seamless online events

In-person, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: 336
This session would provide a step-by-step checklist to guide program and digital teams through the entire process of planning and executing a successful virtual event.

Participants will get the checklist and hear about example webinars, training events, donor briefings, and program launches produced by Evergreen Action. They'll learn the easiest ways to create successful, accessible events that raise program awareness, drive meaningful action, and engage key communities—including quick tips for how to:

Identify compelling topics
Recruit the right mix of speakers
Coordinate with press and partners
Strategically promote to get the right audience
Produce and stream the live event with their virtual event platform
Track key metrics
Manage follow up and long-term engagement

All participants will get access to a copy of the full virtual event checklist, and will have the opportunity to participate in a group brainstorm activity.
Equity

Sessions

A content centered approach to accessibility

In-person, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: 320
Most articles and tutorials that talk about accessibility focus on either making a case for providing accessible content or giving advice on how to create things, websites for instance, so that they can be accessible. There are toolkits and trainings for designers so they know how to avoid using low contrast colors together. Just as important as that though, is the content itself.

If content creators and editors don't know how to properly create accessible content then spending all your developer's time making sure your content can be accessible will be for nothing. In this session I'll talk about common pitfalls that I've seen the orgs I've worked with stumble on, and how to train your editors to create content that works for everyone.

Assistive technology and inclusion through a blindness lens

Virtual, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: 337
In this session, attendees will learn the basics of key technologies for the blind/low vision community and how they are currently being used. Some key technologies include: screen reader, magnification software, audio description, text-to-speech (Siri and Alexa), alt text, and Aira (Access to Information Remote Assistance). Aira connects blind and low vision individuals to highly-trained, remotely located visual interpreters who provide instant access to visual information anytime and anywhere. Most significantly, I will discuss the various sectors in which these technologies are currently used and provide resources to these technologies, blindness resources, and how the assistive technology field provides an inclusive environment for all through numerous passions and pathways.

Building Equity: Conducting a DEI Audit for Meaningful Change in Your Nonprofit

In-person, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: 339
This session will guide nonprofits through the essential process of conducting a Diversity, Equity, and Inclusion (DEI) audit. Activities will uncover hidden biases in the language and imagery often used in organizational materials. Participants will also learn how to craft and/or revise authentic DEI statements and develop a concrete, actionable roadmap that holds their organization accountable for meaningful, ongoing progress. By examining real-world examples and using proven methodologies, attendees will leave equipped to drive equity and inclusion in all aspects of their nonprofit’s work.

Connecting Charm City: Exploring a digital equity partnership in Baltimore

In-person, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: 327
In today's increasingly connected world, internet access is not just a luxury—it's a necessity, especially for educators and nonprofits. While broadband is available to over 95% of U.S. households, about 1 in 4 do not subscribe due to cost or the lack of a connected device or digital skills.

This panel will explore how a cutting-edge 5G wireless broadband partnership between Mission Telecom, a nonprofit broadband provider and grantmaking foundation, and Project Waves, a digital equity initiative of the Digital Harbor Foundation, delivers affordable, high-speed internet to teachers in affordable housing in Baltimore. By addressing the digital divide through innovative technology, this project empowers teachers with the tools to support student learning and enhance professional growth.

Panelists will discuss the project’s planning, implementation, and impact, emphasizing how public-private partnerships and 5G technology can drive lasting change in underserved communities. The session includes short presentations and an interactive Q&A on challenges, solutions, and next steps in expanding broadband access to other nonprofits and communities across America.

Creating inclusive digital experiences for seniors

Virtual, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: Virtual (Zoom)
As the senior population becomes increasingly comfortable with technology, creating accessible, user-friendly website experiences tailored to their evolving needs is crucial. This session will teach you how to tackle common challenges and give practical advice on how to craft effective website experiences tailored to empower and boost conversion for your senior audience.

Unlock accessibility: Empower teams to include all abilities

In-person, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: 344
Learn how to create a welcoming environment by making your nonprofit’s programs and services accessible to everyone. This training will provide hands-on strategies for improving digital communication, including making PDFs and webpages more accessible, navigating screen sharing, and effectively using whiteboards in both virtual and in-person settings. You’ll also explore accessible technologies, such as screen readers and closed-captioning, and delve into Daniel Kahneman’s loss aversion theory to gain knowledge on how to identify and address unconscious biases. By the end of this training course, you will be equipped to build a more diverse and collaborative team that confidently supports individuals with disabilities.
Program and service delivery

Sessions

Actionable insights: Creative approaches to collaborative data decision-making

In-person, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: 340

During this fun and creative session, participants will explore innovative practices for data interpretation and meaning making. Participants will learn new ways to deeply engage their teams in understanding and making sense of information through fun and creative strategies such as data gallery walks and data “escape rooms”, encouraging their teams to actively engage with information. Through compelling case studies, attendees will see how these creative approaches foster deeper insights and enhance collaboration, ultimately leading to enhanced data-informed decision making within their organizations.

AI: Beyond the hype and towards real applications for nonprofits

In-person, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: 315
This session will level-set the audience's understanding of AI and focus on its practical applications to nonprofits across many business areas including finance, fundraising, programs, volunteer management, marketing and communications and operations. The audience will be solicited to volunteer their uses and ideas in a great example of the power of groups. Based in real experience using AI technology internally, for clients, and within clients, it is pragmatic and oriented towards immediate use.

How small nonprofits can tell big stories with AI

Virtual, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: Virtual (Zoom)

The most common advice for nonprofits interested in leveraging AI is to "start small." But what happens when small nonprofits leverage AI to tell big stories? Join us to learn how small but mighty nonprofits in Puerto Rico, Canada, and the US are increasing capacity by telling stories about their adaptive programs leveraging AI.

Operations and IT

Sessions

How Central Park revolutionized offline gift processing to save hours per day

In-person, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: 328
In 2024, Central Park Conservancy took steps to automate offline gift processing workflows and integrate disparate data systems in a way that removed hundreds of repeated manual steps.

With the rise of gifts coming through various “offline” channels and portals - such as Employee Matching, Donor Advised Funds and mailed check payments - there has been a rapidly increasing burden on gift processing teams to manage dozens of portals and heightened risk of human error from manual entry.

Central Park had to bring a broad range of internal stakeholders to the table, align on data strategy and new data governance rules to make this project possible.

They decided to partner with Chariot to develop a cutting edge system of integrations and automations that brought dozens of payers into one portal, with one data format that automatically synced to their finance system and donor database.

Not only has it sped up reconciliation and reporting, its heightened data accuracy and freed up team members to do higher value, thoughtful work to best engage their supporters.

It takes a community: Building open source applications

In-person, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: 314
It’s often difficult for nonprofits to afford the technology they need but there are communities and resources out there that can help. Open source communities in particular can be leveraged to help fill in the gaps in technology needs. We'll look at what open source communities can do through the lens of the Open Source Commons and one of its projects, the Grassroots Mobile Survey app. Grassroots Mobile Survey started life as a proof of concept project for a small nonprofit who could not afford the tools for offline field survey work in rural areas. Inspired by the nonprofit’s use case, a group of dedicated consultants and nonprofit staff volunteered their time to build an app to fill this need. We’ll look at what it took to get from an idea to a full blown app, how we built a team to do it, and the technologies we chose and why.

Leveraging cloud computing and open-source tools to empower frontline workers

In-person, 30-minute session
Thursday, 3:15 pm–3:45 pm
Room: 319
In this presentation, we will learn how we can use cloud computing and open source technologies to create custom internal tools for frontline workers. We hope to shed light on the common challenges faced by frontline workers and how tools built by Google Cloud Platform, Terraform, Vue.js, Next.js, GenAI, Docker, and Wordpress can empower their work and make it easier for them to provide life-saving work for users.

You will have the opportunity to learn the intricacies of mental health tech while gaining a better understanding of these tools and how to best use them in your own organization. We’ll navigate through case studies and lessons learned in our journey implementing these tools.

As a preview, we will discuss how we were able to build automated processes, generative AI training bots, custom real-time dashboards and customizable content management systems. These have helped accelerate training, quickly deploy new services, and more effectively share mental health resources.
Thursday4:00 pm–5:00 pm PT

Join NTEN and our host sponsors Advance Solutions Corp, Microsoft, and Public Interest Registry after our second full day of sessions together with music, games, and connection. Add your memories to the #25at25NTC timeline to share your own milestones in the NTEN community or add visions for the future.

View the menu to see what refreshments will be available.

Connect with people at the NTC based on your shared interests or identities. These casual group conversations are flexible by design. Discuss your ideas, meet new people, and get questions answered.

Check out the birds of a feather topics that are already scheduled or submit your own. While you don’t need to RSVP, space is limited, so arrive promptly.

How to participate in a birds of a feather:

  • Join the birds of a feather Zoom at the scheduled time. The Zoom host will help you join the breakout room for the topic you’re interested in.

If there's a shared interest or identity you want to discuss that’s not on the list, we encourage you to add a topic you want to host. Any NTC attendee can host a birds of a feather topic.

Today's topics:

  • Incorporating donating into our everyday lives
  • NTC Queer for LGBTQIA2S+ attendees
  • Women in Nonprofit Tech (affinity)

For a complete list and to see who submitted each topic, visit the Birds of a Feather page.

Join the 25NTC meetup for anyone who is a tech decision maker to engage in a casual conversation about best practices for information technology and management information systems. If you haven't yet joined this online group, come to this meetup to learn about being part of the community (you don't need to be an NTEN member).

The group co-organizers will be there to welcome you and answer your questions.

To join, visit the Tech Decision Makers online group and click the Ask to Join button in the upper right corner.

RSVP for the Tech Decision Makers online group meetup

Join the 25NTC meetup to gather with other people in NTEN's Women in Nonprofit Tech online group for casual conversation and support. This meetup is open to women, gender non-conforming people, transgender women, nonbinary folks, and anyone who identifies as female in the nonprofit technology sector. If you haven't yet joined this online group, come to this meetup to learn about being part of the community (you don't need to be an NTEN member).

A group co-organizer will be there to welcome you and answer your questions. We'll have group discussions and brainstorm topics for future online group sessions. 

To join, visit the Women in Nonprofit Tech online group and click the Ask to Join button in the upper right corner.

RSVP for the Women in Nonprofit Tech online group meetup

Unwind with a creative break! Join fellow attendees for a guided painting session—no experience needed. The paint-by-number design was created by our very own NTEN team member, Jarlisa Corbett, who will also be leading the sessions. Supplies will be provided; just bring your creativity.

Spots are limited to 30 or while seats and supplies last, so arrive early to secure your spot!

Join conversations on key topics with fellow attendees at these sponsor-hosted tables.

Thursday's topics:

  • Finding quick wins with technology: Workhall
  • Ask a hacker anything: RipRap Security
  • Overcoming political turmoil with AI: Quiller
  • Identifying culture roadblocks: PROPEL culture consulting
  • Emerging trends in nonprofit phishing & scams: Personified Tech
  • Cybersecurity best practices for your nonprofit: Personified Tech
  • Engaging virtual volunteers: Microsoft
  • Check your back-office health: Mazlo
  • AI & the future of cybersecurity: Lockwell
  • Make your website AI-ready: LiveImpact
  • Inclusive web design for seniors: Kanopi Studios
  • Am I ready for a data warehouse?: Civis Analytics
  • Streamlining event operations for nonprofits: Cadmium
  • Power of modern donation forms: BetterWorld
  • Media mix modelling 101: BEATS Analytics
  • Building a strong web presence: Autumn
  • Crafting an effective AI policy: Adartova Consulting
  • Mission focused cyber resilience: Integris
  • Strategies for engaging virtual volunteers: GitHub Social Impact

Show off your skills or just have fun in a friendly table tennis competition. Whether you're playing to win or just for laughs, it's a great way to connect with other attendees.

Just head to the tables at the scheduled time. Spots are limited and will be filled on a first-come, first-served basis.

Thursday6:00 pm–10:30 pm PT

Connect with fellow attendees over a meal at a local Baltimore restaurant. These no-host dinners mean you cover your own meal and drinks. Space is limited, and RSVPs will be required if a reservation has been made.

Sign-up to create a reservation or attend a dine-around dinner here.

Friday

Friday7:30 am–8:15 am PT
This informal meetup provides a space for folks in recovery to connect, share, and start the day with a sense of community. Coffee, tea, and pastries will be provided. All are welcome.
Friday7:30 am–5:30 pm PT
Stop by to check in, pick up your badge, and get any help you need. Whether you have questions about the schedule, accessibility, or connecting with others, our team is here to support you.
Friday8:00 am–8:45 am PT

All meals at NTC are designed to be inclusive and accommodate a wide range of dietary needs, including vegan, gluten-free, vegetarian, low-carb, low-salt, and low-sugar options. Common allergens are labeled, and Halal, Kosher (for Passover), and celiac-safe meals are available by request.

Meals are served buffet style. If you need assistance during designated meal times, attendants will be available to help you choose food and take it to a table. If you need a space away from the cacophony, look for signs for quiet tables.

View full menu and details

Friday8:45 am–10:00 am PT

Our morning general session features a keynote from Michael Running Wolf, AI ethicist, author, and founder of IndigiGenius. Get to know Michael.

Friday9:00 am–10:00 am PT
Connect with fellow virtual attendees in these guided small-group conversations. Reflect on your conference experience, share insights, and build new connections in a casual, welcoming space.
Friday10:15 am–11:15 am PT
Operations and IT

Sessions

A culture of learning: How to help staff use the resources you offered

Virtual, 60-minute workshop
Friday, 10:15 am–11:15 am
Room: Virtual (Zoom)
Many organizations have invested in the sustainability of their team by providing free skill-building opportunities like professional development and mentoring. But sometimes it can be a challenge to get staff members to actually utilize the resources that are offered. When this type of support is not widely used by staff, it can send a message to higher-ups that these tools aren’t worth the money. So how do you get your team to take advantage of the free resources you have?
In this session, we’ll share real life examples of successfully fostering professional development through supportive and responsive programming. You’ll leave with actionable strategies for creating a culture of learning within your team so you’ll see more buy-in from staff members and increased professional (and personal) growth!

Accountability and success: Practical tips for technology partnerships

In-person, 60-minute session
Friday, 10:15 am–11:15 am
Room: 318
In today’s fast-paced digital landscape, nonprofits increasingly rely on technology partnerships to drive mission-critical initiatives. This session, Accountability and Success: Practical Tips for Technology Partnerships, will feature a dynamic panel of nonprofit IT leaders and tech vendors sharing their insights into building strong, effective partnerships. The panel will explore what for-profit companies seek in tech vendors—both positive and negative traits—and how these lessons can be applied to nonprofit organizations. Participants will gain an understanding of vendor requirements that go beyond simple tech delivery, helping to advance organizational goals. Additionally, the panel will discuss the value of iterative delivery for continuous improvement and flexibility. Attendees will walk away with actionable strategies on how to define clear measures of success and quality, ensuring accountability and long-term success in tech partnerships.

Activate your nonprofit knowledge: Build your own knowledge hub

Virtual, 60-minute workshop
Friday, 10:15 am–11:15 am
Room: Virtual (Zoom)
One of the barriers to efficient nonprofit operations is documenting, finding, and making use of essential organizational information and knowledge resources. The tool for this job is the Knowledge Hub or Org Wiki. Knowledge hubs range in complexity (from documents in a filing cabinet to full software packages) and in price range (from free to ga$p-worthy). Many nonprofits struggle to find the budget and IT-support required to implement a structured knowledge hub.

In this workshop, you will learn how a knowledge hub can help your organization document essential policies, mission/vision statements, roles & responsibilities, and other knowledge and make it available across the organization. Using a free low-code tool (Coda), you will build a simple hub that everyone in your organization can start using today, free of charge. With it, you will be able to organize your knowledge and create a feedback system for employees and volunteers to support continuous improvement and renewal of knowledge resources. You will leave this workshop with a one-stop digital repository for your most important information, and the ability to customize it to your unique organizational requirements.

AI use-case speedrun: Six no-code AI demos to save a month per year

In-person, 60-minute session
Friday, 10:15 am–11:15 am
Room: 319
Most of us know that AI has the potential to help nonprofits dramatically increase their productivity and do more good in the world.

But the challenge is finding use cases. How, precisely, can AI help us, other than writing silly poems about dogs?

Jeremy Wallace-Segall, COO of Writopia Lab, and Ben Freda of BFC Digital do a speedrun through six different AI use cases showcasing how low-cost, no-code AI tools can make it possible to do far more good in far less time.

The session will demonstrate the use of Gen AI to:
* Reformat thousands of rows of donor data from HTML format into CSV
* Create an interactive wireframe prototype for an annual dinner microsite
* Create professional Standard Operating Procedure documentation from recorded screen-capture video
* Categorize four thousand WordPress blog posts into a refined taxonomy
* Design a new icon in the style of an already-existing custom icon set
* Write custom Google Apps script to do really cool stuff with your spreadsheets

… each in less than 10 minutes — instead of hours, days, or weeks of human time.

The session also will provide a framework for nonprofit staff to identify how to find their own use cases.
Leadership

Sessions

25NTC: Good to the last reflection

In-person, 60-minute workshop
Friday, 10:15 am–11:15 am
Room: 314

** PLEASE NOTE THIS ACTIVITY IS STRAGGLER FRIENDLY - feel free to join late and still participate **


“The very best strategic thinkers make a concerted effort to reflect”


This session is a community-led experimental activity to bring people together to reflect on our conference experience.


Everyone is invited to write and post reflections on sticky notes in response to three prompts:

What did I connect to at the NTC?

What did I learn at the NTC?

How will I change because of the NTC?


Reflection notes will then be grouped by theme to visualize trends.


Participants are also invited to write themselves a message of hope on a postcard that will be mailed back to them a month later.

Data mindset: Build a culture of learning

In-person, 60-minute workshop
Friday, 10:15 am–11:15 am
Room: 316
Research has found that only 10% of organizations have managed to create a culture of learning within their organizations, with just 20% of employees demonstrating effective learning behaviors at work. We know the positive impacts organizations can have when they build strong cultures of learning, but how do we get there? Join our interactive session to learn the key elements organizations need to build stronger cultures of learning, and the role data can play in driving this change. You’ll assess your current organizational practice and get ideas on how to move your practice forward. We’ll cover key practices that engage staff in data-informed decision making, share examples of effective practices that lead to improvement and change, and provide templates to drive action steps for your own organization. The session will utilize organizational self-assessment, participatory dialogue, and tools and frameworks needed to embrace data and build your culture of learning.

Mirror, mirror: Reflect on your professional presence

In-person, 60-minute workshop
Friday, 10:15 am–11:15 am
Room: 328
How do you see yourself professionally? How might others perceive you?

For professionals dedicated to social change, the constant focus on community needs often leaves little time for reflection. However, understanding our professional presence is key to amplifying our impact and sustaining our commitment to the work. In the whirlwind of a busy workday, there's rarely a moment to pause and consider these crucial questions. This workshop offers that rare opportunity - a chance to step back, examine your professional self, and consider if any adjustments might enhance your effectiveness and satisfaction.

The session includes a fun and engaging reflection activity (complete with disco balls!), small group conversation, and a structured exercise to plan how to implement their insights. By the end, participants will have a renewed understanding of their professional presence and practical tools for ongoing self-reflection and growth in their social change efforts.
Equity

Sessions

A Black-Led CBO Leader's Responsibility for Tech Readiness and Risk Assessment

In-person, 60-minute workshop
Friday, 10:15 am–11:15 am
Room: 339
i.D.R.E.A.M. for Racial Health Equity received more than half-million dollars from a hospital-based health equity award and partnered with OB physicians, nurses, and medical assistants with referrals to Black Mamas Glowing, a virtual perinatal peer support group for Black birthing families and their supporters over the budget period of 24 months. The community-based organization leader, an alumni of the 2022-2023 NTEN Tech Readiness Academy, collaborated with an academic researcher to co-design participant pre- and post-surveys and hired a cybersecurity consultant to assess organizational risks and protection of data collected from over 72 Black pregnant women and birthing people. The Black-led team guided the CBO executive director's conversations with measuring clinical outcomes against State of California data (e.g., asking intrusive questions) and reframed the narrative to repair harm and healing by the Black Mamas Glowing goals to reduce isolation and build trust. The CBO leader operationalized trust by asking culturally informed questions that centered on healthy and joyous Black births, offered gift card incentives, and documented positive experiences with participants.

What can we do to extend digital literacy in rural Africa?

In-person, 60-minute workshop
Friday, 10:15 am–11:15 am
Room: 340
This session will explore the challenges and opportunities of extending digital literacy in rural Africa. Key issues like lack of electricity, poverty, infrastructure gaps, and the high cost of digital gadgets and internet access will be discussed. Participants will brainstorm strategies to engage digital developers, policymakers, and development partners in crafting sustainable solutions. The session aims to highlight how digital technologies can transform rural communities by enhancing education, employment, health, and economic connections. Together, we will identify actionable strategies to advance digitalization in rural Africa.
Program and service delivery

Sessions

Making AI safe for organizations serving marginalized and targeted communities

In-person, 60-minute workshop
Friday, 10:15 am–11:15 am
Room: 320

AI tools are becoming more ubiquitous and almost seem inevitable in our organizing, organizations, and movements. For those who work with sensitive data, marginalized communities, or targeted groups, evaluating AI's reach into our organizations is now a necessary part of our operational security processes. But can we actually leverage data science in our work in the way that is safe, secure, and confidential? We'll discuss AI's potential impact on privacy, confidentiality, internal organizational security, and how we're integrating (or not) this into our standard operating procedures.

Recharge and thrive: Regenerative practices for nonprofit success

Virtual, 60-minute workshop
Friday, 10:15 am–11:15 am
Room: Virtual (Zoom)

In addition to resource constraints, the COVID-19 pandemic, artificial intelligence, and political and economic shifts are fundamentally reshaping how nonprofits go about the work of creating a better world. And more than ever, it’s essential that we recognize and address the well-being challenges faced by those dedicated to making the world a better place.


The good news is there's a different way. We can shift from traditional ways of working that leave us depleted to regenerative practices that leave us recharged, refreshed, and restored. This includes practices such as job crafting, rotating responsibilities, silent-work periods, nature-based work environments, and more


This fun and interactive workshop will unpack the biggest challenges with the way we approach making impact in the workplace, review regenerative practices to make work work better for your nonprofit, and inspire you with practical tips you can use right away to make work more fun, joyful, and restorative.

Communications and marketing

Sessions

Centering data at the core of a reproductive rights-focused brand

In-person, 60-minute session
Friday, 10:15 am–11:15 am
Room: 327
In an environment where reproductive rights are under attack in the US and globally, centering clear expression of data while undertaking an organizational rebrand positioned the Guttmacher Institute to fight back with facts. In this session, Claire Taylor Hansen, co-director and creative director at Big Duck (a worker-owned cooperative and nonprofit communications firm), and Jennifer Hoffmann, Principal Digital Strategist at the Guttmacher Institute (a leading research and policy organization committed to advancing sexual and reproductive health and rights (SRHR) worldwide), will share a behind-the-scenes look at how data informed nearly every aspect of their rebrand, including their tagline and brand assets, digital strategy, and of course approach to data display and visualization. In addition, they will bring this case study to life by demonstrating how to strengthen your own nonprofit’s brand through leveraging accessible data and information, and share tools and tactics you can use to more accurately and effectively communicate your own data for impact.
Fundraising and development

Sessions

Breaking up is hard to do: Reimagining your re-engagement series

In-person, 60-minute session
Friday, 10:15 am–11:15 am
Room: 336
Hey there, we haven’t heard from you in a while.

Do you not want to receive our messages anymore?

Do we have your contact information right?

These three prompts all have two things in common. They are found in nearly every email re-engagement series AND they all advertise the lack of engagement a supporter has with your organization.

But are these truly the right questions to ask? Rather than putting a subscriber’s disinterest on display, we should be showing supporters why they subscribed in the first place.

Remember, it is not our subscriber’s responsibility to engage with us. It is our responsibility to engage with them.

This doesn’t mean we should continue to send messages to people who are unengaged, it means we need to ask better questions and provide better content to keep them interested — and it also means that sometimes we need to give our readers a break.

We'll show how World Animal Protection re-engaged supporters by giving their un-engaged subscribers a break in messaging before unsubscribing them - keeping important supporters on their file while maintaining deliverability.

Data visualization: Why context is critical

In-person, 60-minute session
Friday, 10:15 am–11:15 am
Room: 317
A 50% decrease? Tremendously alarming…until you realize it represents a single outlier! Data without context is a pile of ingredients without a recipe – open to misinterpretation and hard to digest. In this session, join Avalon Analytics and nonprofits as we discuss the importance of clear, responsible data visualization and how to provide the context necessary to understand your numbers.

Racial Affinity Session: Vision for the future

Attendees of Color Only - This is not an educational session like other NTC sessions. There is no presentation or learning outcomes. This session will have a facilitator in the room to support the group. The facilitator is available to support any group activities or conversations as appropriate based around (but not limited to) visions for the future, as well as feedback from those who join the session.

Facilitators: Tristan Penn

Friday10:15 am–12:15 pm PT

Get one-on-one advice from industry experts at these sponsor-hosted tables. Whether you need strategic guidance or technical tips, this is your chance to ask questions and gain valuable insights. See all available expert sessions and book your time slot here: https://www.nten.org/gather/ntc/program/expert-feedback

Friday11:30 am–1:00 pm PT

Test your cybersecurity skills in this interactive tabletop game! Designed for all experience levels, this game introduces key security concepts in a fun and engaging way. Brought to you by NGO-ISAC.

Go to the Birds of a feather area in the Commons to find this table.

Connect with people at the NTC based on your shared interests or identities. These casual group conversations are flexible by design. Discuss your ideas, meet new people, and get questions answered.

Check out the birds of a feather topics that are already scheduled or submit your own. While you don’t need to RSVP, space is limited, so arrive promptly.

How to participate in a birds of a feather:

  • Go to the meal area at the scheduled time, then find the table that has a sign with the topic you’re interested in.

If there's a shared interest or identity you want to discuss that’s not on the list, we encourage you to add a topic you want to host. Any NTC attendee can host a birds of a feather topic.

Today's topics:

  • Digital Inclusion Fellows (DIF)
  • Introverts for attendees to share a meal in community and no expectation to talk
  •  Nonprofit Salesforce Users
  • Aligning People, Process, & Technology
  • NYC @ NTC (all Tri-Staters welcome!)
  • The Future of Nonprofit Email Programs
  • Measuring Impact and How We Can Do Better
  • NTC Queer for LGBTQIA2S+ attendees
  • Nonprofit teamwork and collaboration practices (in a distributed/remote world)

 

For a complete list and to see who submitted each topic, visit the Birds of a Feather page.

Our morning general session features a keynote from Michael Running Wolf, AI ethicist, author, and founder of IndigiGenius. Get to know Michael.

The recording of the session will be posted on the conference platform at this time slot.

All meals at NTC are designed to be inclusive and accommodate a wide range of dietary needs, including vegan, gluten-free, vegetarian, low-carb, low-salt, and low-sugar options. Common allergens are labeled, and Halal, Kosher (for Passover), and celiac-safe meals are available by request.

Meals are served buffet style. If you need assistance during designated meal times, attendants will be available to help you choose food and take it to a table. If you need a space away from the cacophony, look for signs for quiet tables.

View full menu and details

Friday12:00 pm–1:00 pm PT

Join the 25NTC meetup for anyone interested in equity in nonprofit tech topics to gather and connect with one another.

The group is seeking co-organizers to lead the online space. Organizers support members to initiate posting new topics, participate in discussion threads, and, if there's interest from members, host community calls. Learn more about the organizer role at the meetup and if you're interested please apply to be a volunteer organizer.

To join, visit the Equity in Nonprofit Tech online group and click the Ask to Join button in the upper right corner.

RSVP for the Equity in Nonprofit Tech online group meetup

Join the San Francisco Bay Area, CA Tech Club meetup! Group co-organizers will be there to welcome you to a meet and greet. The organizer team is currently exploring expanding beyond Oakland to encompass the entire Bay Area.

To get involved, receive meetup updates, and connect with your community online, join the Oakland CA Tech Club online group. Click the Join button in the upper right corner.

RSVP for the San Francisco Bay Area, CA Tech Club meetup

Want to co-lead starting a new or refreshing a former Tech Club?

Join the meetup to connect with other folks in your area to co-organize with. Tech Club organizers attending 25NTC, will share their organizing experiences. Jude, Membership and Community Director, will give an overview of the organizer role and the steps to starting or restarting a Tech Club.

Friday1:15 pm–1:45 pm PT
Leadership

Sessions

AI overload: Why 5,000+ tools won't help you (but this framework may)

In-person, 30-minute session
Friday, 1:15 pm–1:45 pm
Room: 317
How many “must-have” AI tools have you been told to use? (and how many are you still not using but surviving all too well?) We often find ourselves stuck, trying to figure out what actually works. The truth? More tools don’t (ever?) mean better solutions. What you need is a clear framework or at least I want to offer that up as a solution.

Join Brad, an equity-focused evaluation consultant, for a straightforward, jargon-free session. Drawing from hundreds of hours spent navigating AI tools, coaching others, and dodging ‘must-use’ tools, Brad will share practical steps to help you confidently approach AI solutions. You’ll walk away with a framework to guide your decision-making, helping you make AI work for you or your organization—not the other way around.
Equity

Sessions

Accelerating economic growth with entrepreneur-driven technologies

Virtual, 30-minute session
Friday, 1:15 pm–1:45 pm
Room: Virtual (Zoom)
Technology is not just a business tool, but a means and opportunity for inclusive, sustainable development. We will explore how young entrepreneurs from low-income communities co-design Somo technologies, unlocking opportunities for others.

In a share-back format, we will highlight best practices in designing and developing tools that address the traditional disenfranchisement of marginalized entrepreneurs and build their skills toward proven success. Through our technologies, entrepreneurs foster localized innovation by building context-specific solutions for their communities.
Attendees will also learn how scalable, easy-to-use technologies can build foundations for sustainable livelihoods in underserved regions, addressing challenges like limited infrastructure and social inequities. These include intuitive tools for business training, advanced learning, investments, supply chain optimization, and recordkeeping.

By the end of the session, participants will understand how community-based technology can help small businesses grow, thrive, and create lasting social impact.

Use technology for equitable training, pay and promotion of employees

In-person, 30-minute session
Friday, 1:15 pm–1:45 pm
Room: 319
Navigators is a group of nonprofit-focused Salesforce consultants that uses a unique and equitable methodology for training, paying and promoting its staff.

This methodology has three components: an internal wiki for documentation; an internal database for user skills; and collateral jobs, in addition to primary jobs, to recognize what is typically unseen labor; Together, these practices result in a radically transparent and scalable architecture that supports both growth and equity.

In this presentation, we will outline our approach, provide examples of what its daily application looks like, and share materials to help you start similar programs at your organizations.
Program and service delivery

Sessions

A nonprofit's journey: The roadmap to a strategic and actionable data practice

In-person, 30-minute session
Friday, 1:15 pm–1:45 pm
Room: 336
You’re collecting data, but your practice feels inconsistent and at the whims of external requests from funders or board members. If you want the data that helps you better understand the needs of your community, better understand what’s working within your programs, and drives continuous learning and improvement, this session is for you. You’ll learn the 3-step approach that any nonprofit can follow to embed data use into your organization, and the 10 components that will help make sure you’re collecting the right data and with the resources available to you. You’ll also get to see what all of this looks like in practice through one organization’s data journey and how it transformed its data practice.

AI, apps, tools and tactics for nonprofit consultants: What's your tech stack?

Virtual, 30-minute session
Friday, 1:15 pm–1:45 pm
Room: Virtual (Zoom)
In today's rapidly evolving technological landscape, staying ahead of the curve is essential for nonprofit consultants working to create greater impact for their clients. This session is designed specifically for consultants who work with nonprofit organizations and are looking to enhance their effectiveness and efficiency by leveraging cutting-edge tools, applications, and AI-driven solutions.

Join us for a fast-paced popcorn-style review of some of the latest practical technologies that can streamline your consulting practice, optimize client outcomes, and expand your toolkit. We’ll explore an array of apps and tools that address key challenges consultants face, such as project management, data analysis, communication, and stakeholder engagement. By the end of this session, you’ll have a solid understanding of how to implement these tools in ways that complement your workflow and elevate your service delivery.

This session will empower you to harness the best of today's technology while navigating the complexities and risks that come with it, ultimately helping you serve your nonprofit clients more effectively.

Tool adoption 101: How to prepare for and overcome new tool adoption anxiety

In-person, 30-minute session
Friday, 1:15 pm–1:45 pm
Room: 318
Adopting new tools can be intimidating for organizations, especially non-profits, where resources and skill levels may vary among stakeholders. Many staff and volunteers may feel anxious about learning new systems. This session will concentrate on strategies and best practices to help prepare your team for a seamless rollout and to overcome the anxiety associated with change.
Communications and marketing

Sessions

Accessible or not? The truth about PDFs and accessible documents

Virtual, 30-minute session
Friday, 1:15 pm–1:45 pm
Room: Virtual (Zoom)
There are many resources available regarding digital accessibility these days, especially with the recent updates to [Title II of the American with Disabilities Act (ADA)](https://www.ada.gov/resources/2024-03-08-web-rule/) and the passing of [Colorado’s House Bill 21-1110](https://oit.colorado.gov/hb21-1110-faq). The focus of these guidelines always tends to be about websites and applications, with only quick or limited mentions to accessible documents, digital PDFs, and never seem to include any real guidance on how to achieve this, how to deal with older PDFs, or even what “accessible PDFs” truly means.

Aten's accessibility expert, Michaela Lederman will provide a step by step guide for content editors to create more accessible documents for their organization.
Fundraising and development

Sessions

Fundraise like a pirate: Lessons on readiness from an anti-whaling nonprofit

In-person, 30-minute session
Friday, 1:15 pm–1:45 pm
Room: 315
Ahoy and gather ye to hear a tale of treachery and fortune on the high seas.

The Captain Paul Watson Foundation launched with a sub-par website, an inadequate donation form and confusing branding due to a mutiny within the Captain's organization. Tech-wise the new nonprofit was barely seaworthy.

Just days before Captain Paul Watson (of Greenpeace, Sea Shepherd and Whale Wars fame) was arrested for his environmental activism, we launched a brand new website and donation platform. After a rough and choppy relaunch, we were ready for the flood of support from supporters and donors. In just a few weeks we took over a quarter of a million dollars in donations and sold a huge amount of pirate clobber; and had over 200,000 petition signatures for his release. These results were driven by free and paid Google and Microsoft ads, and email and video campaigns.

This is a fast-paced session on tech readiness and being positioned to succeed, and the importance of choosing the right website and fundraising tools. We only have 30 minutes so I'll be telling ye the story at a rate of knots.

Expect actionable advice and nautical metaphors. Parrots optional. Arr ye in?

Monthly giving success stories and how to build your sustainer base

In-person, 30-minute session
Friday, 1:15 pm–1:45 pm
Room: 327
Monthly giving is a stable, sustaining source of income that can help your organization plan ahead. You can also build strong relationships with monthly donors, keeping them engaged for the long haul.

In the 2024 M+R Benchmarks report, we learned that while one-time giving fell by 5%, monthly giving ROSE by 6% in 2023. It also accounted for 31% of all online revenue in 2023, up from 27% in 2022. It's clear: Now more than ever, monthly sustaining donors are essential to your nonprofit's digital fundraising success.

This rapid-fire session will focus on the incredible value of a strong monthly giving program, offer actionable ways to begin to grow this segment of your audience, and expand your sustainer base with fresh campaign ideas. Leave the session feeling inspired and excited to tackle a monthly giving program of your own!
Friday2:00 pm–2:30 pm PT
Operations and IT

Sessions

10 pros and cons of a bring your own device policy: Stories from the trenches

In-person, 30-minute session
Friday, 2:00 pm–2:30 pm
Room: 320

In this rapid-fire, high level overview of whether to BYOD or not to BYOD, you'll learn from an ex-CIO turned nonprofit consultant who has seen it all. She'll share real-world stories of her experiences with the advantages and disadvantages of a BYOD policy, with a focus on organization size and circumstance.

Escape the data deluge: Empower staff with no-code solutions

Virtual, 30-minute session
Friday, 2:00 pm–2:30 pm
Room: Virtual (Zoom)
Sick of handling all the data processing yourself as an admin? Empower your less technical staff to do it themselves! In the nonprofit sector and other industries, there is a growing need to manage vast amounts of data efficiently, with the challenge of limited technical staff, cost barriers, scalability, and flexibility. We will discuss tools and strategies that offer efficient, and cost-effective data processing no code solutions. We will highlight how these approaches can support less-technical staff and ensure that data management tasks are handled smoothly, even with limited resources. We will show examples how combining tools, like Demand Tools, with Salesforce Flows can solve complex data management challenges.

IT Excellence: Winning with Technology by Having the Right Stuff

In-person, 30-minute session
Friday, 2:00 pm–2:30 pm
Room: 314
What does it take to achieve IT excellence in a world that’s constantly changing? As we all know, the technology landscape is evolving faster than ever before. New programming languages, frameworks, and tools emerge almost daily. Systems that were cutting-edge last year can become obsolete overnight. In the face of such rapid change, it’s easy to feel overwhelmed. I will discuss in the session some core principles or strategies for IT excellence by focusing on the interplay between mindset, attitude and behavior, which I call “The Right Stuff.” I believe your approach to IT management and operations, in respect to an organization’s cultural mindset, attitude and behavior, go beyond technical expertise and enable IT professionals and organizations to succeed in IT with excellence. This presentation will dive into how a growth mindset enable continuous learning, a positive attitude fosters resilience and collaboration, and deliberate behaviors drive successful outcomes, including real-world examples and practical strategies to illustrate how aligning these elements leads to superior IT performance and results.
Equity

Sessions

Bias in your fundraising data: Identify, mitigate and grow

In-person, 30-minute session
Friday, 2:00 pm–2:30 pm
Room: 315
Nonprofits are often caught in their own echo chamber of who their ideal donor is. The truth is that the ideal donor persona is too often defined by ideas and practices from years, if not decades, ago. Our databases are telling us "your best donor is suburban and over 60 years old" and our campaigns are pointing to those groups, self-fulfilling the assumption.

This keeps nonprofits stuck in place, not allowing them to find new donor bases. Technology that isn't dependent on CRM data, and therefore internal biases, is the key to breaking the mindset, experimenting safely while not alienating existing donor bases, and creating a sustainable fundraising roadmap.

Build data rights into advocacy: Principles and stories from the field

In-person, 30-minute session
Friday, 2:00 pm–2:30 pm
Room: 316
For organizations on the frontlines of pressing justice issues in their communities, data can be a powerful tool for advocacy. But without data rights, valuable community data can be overlooked while companies continue to extract data from communities that can reinforce systems of harm. Every day, technologies that collect data from our transactions, movements, and relationships grow more sophisticated and people grow more suspicious. Nonprofits can be trusted intermediaries for collecting data for or about communities, but many don't have data strategies that reflect their community-centered values. In this session, I'll share an easy and accessible framework for evaluating data rights across your organization, and a case study about a rights-based data strategy developed by Local Data Futures for an environmental justice group on the Gulf Coast. Participants will have a chance to learn more about the powerful potential for data rights to upend systems of harm across social justice issues.
Program and service delivery

Sessions

Community responsive model for providing tech resources via university programs

In-person, 30-minute session
Friday, 2:00 pm–2:30 pm
Room: 327
The University of Michigan School of Information’s Engaged Learning Office (ELO) provides transformative opportunities for both students and community organizations using a community-responsive model for engagement programs. The ELO connects organizations with students in user experience, data analysis, or library science to complete capacity-expanding projects. Our model involves assessing community needs and communicating them to internal and external stakeholders such as faculty and program managers to ensure the design and teaching of programs meet those needs and helps ensure students and community members have mutually beneficial experiences that align with their individual needs. This iterative process involves continual evaluation and assessment of outcomes and has shifted over time to meet the needs of all stakeholders. This session will introduce our model and provide interactive opportunities for attendees to consider how this model is extensible to their contexts. Attendees will gain ideas for how to implement more iterative assessment in their organizations.

Logic model redux: How to shift from collecting data to demonstrating impact

Virtual, 30-minute session
Friday, 2:00 pm–2:30 pm
Room: Virtual (Zoom)
Every organization collects data from their programs and services but connecting it to outcomes is another step entirely. This session will explore how organizations can use best practices with their CRM data to tell stronger impact stories through outcomes and logic models. Although the session will touch on how Salesforce has added this aspect to its new Nonprofit Cloud as the inspiration for the topic, the session will be more broadly focused on how organizations using any CRM or data-gathering process will benefit from outcomes-first planning and actions.
Communications and marketing

Sessions

Influencers and precision data: How evergreen action thrived online in 2024

In-person, 30-minute session
Friday, 2:00 pm–2:30 pm
Room: 319

Growing audiences to expand impact is always top-of-mind for nonprofits. But reaching the right people and cultivating them properly is not easy.


Evergreen Action, Engaging Networks, and Good Influence will come together to discuss the numerous insights and benefits of leveraging influencer content when building and engaging new audience segments. Panelists will walk attendees through a real-life case study in which Evergreen Action leveraged creator voices strategically across social media to mobilize massive grassroots action and drive donor/activist acquisition; then utilized precision data and tools to cultivate the new community for long-term activations and, ultimately, direct issue impact. The major learning that nonprofits will take away? The new digital landscape is the place where Millennial and Gen-Z audiences go to for news and insights. By tapping into the voices they trust and the spaces where they spend the most time, nonprofits can foster authentic relationships with audiences and build an active pipeline of engaged support.


Panelists would note statistics and measurable trends throughout the presentation, and feature audience activities like Q&A and polling..

Fundraising and development

Sessions

AI for grant writing

Virtual, 30-minute session
Friday, 2:00 pm–2:30 pm
Room: Virtual (Zoom)
Are you searching for the most effective and efficient ways to secure grant funding for your organization? Discover how artificial intelligence (AI) can speed up and improve your organization's grant writing efforts. We’ll explore the practical applications of AI as it pertains to finding funders and writing grant proposals. You will leave this session with practical ways to use AI right now!

Using AI and advocacy to acquire new donors

In-person, 30-minute session
Friday, 2:00 pm–2:30 pm
Room: 317
Advocacy tools have long been not just a means of impacting the legislative process, but also an excellent way to acquire new donors who care deeply about your cause. In this session, we’ll use real-world examples of how nonprofits are using AI-powered advocacy tactics to find and acquire new donors. Our session will include:
Updates on the latest trends in AI and advocacy
Examples of how nonprofits are using AI-powered advocacy tools to acquire new supporters
Tips and tricks that practitioners can use today to acquire new donor prospects through your advocacy program.
How AI and machine learning can be used to understand millions of data points about advocates so your messaging can be refined and individualized
Friday2:30 pm–3:00 pm PT
Join us for one final session to share our gratitude, talk about opportunities to continue learning and engaging in the NTEN community, and review plans for the future.