INTRODUCTION

Each month, we pick a theme for NTEN Connect. Since November is Member Appreciation month, our theme is YOU.

We asked you to contribute your articles and ideas for this newsletter, and apparently, you have just one thing on your mind: the economy.

It's true that things aren't going to be easy in the near future. But it's equally true that you are exactly the remedy we need. While many of you are worried, you're also taking bold steps now, investing in technology to create efficiencies and maximize your effectiveness, so you can create more change in your communities when they need you most. Of course, we'll talk about fundraising, but we also cover the investments that will have the biggest payoffs for your organization, using data to make better decisions about who, when, and how you serve your communitites, and where social media fits into all of this.

This month also marks my first anniversary as Executive Director of NTEN. To all our NTEN members, thank you for your participation, inspiration, collaboration, and the many laughs. You are the reason I love coming to work every day. (That and the fact that it's quieter in the office than my house.) I look forward to what we'll accomplish in the next year.

If you're not a member, what are you waiting for?

Best,

Holly

HOW WILL YOUR NONPROFIT RAISE MONEY IN 2012?

Peter Deitz, Social Actions

With the global financial crisis at its peak and a recession looming, many nonprofit managers are probably asking themselves, "How will my nonprofit raise money next year?" I suspect fewer fundraisers are asking themselves, "How will my nonprofit raise the money it needs four years from now?"

Current best practices will serve nonprofits just fine in 2009. Between email solicitation, direct mail, major donors, and grant-writing, the vast majority of nonprofits will weather the economic hard times. But a shifting communications environment and changing donor demographics could render those best practices ineffective at best, and obsolete at worst, as early as 2012.

So how should your organization prepare for the changes that are afoot?

DEBUNKING FIVE MYTHS OF ONLINE FUNDRAISING

Thon Morse, Kimbia

Today's challenging economic times mean a lot of nonprofits are looking for new ways to raise money. Many organizations realize the Internet presents a huge opportunity, but most have achieved limited success.

If your organization has yet to experience strong results raising funds online, the coming year provides an ideal window to experiment with new approaches. A good first step is dismissing some myths about online fundraising that may be standing in the way of your success:

  • Myth #1: Online fundraising isn't as effective as offline techniques.
  • Myth #2: People won't give online.
  • Myth #3: Online fundraising means raising money through my organization's website.
  • Myth #4: Technology is not the problem.
  • Myth #5: Raising 10 percent of all gifts online is a great goal.

GOOD LESSONS FROM A BAD ECONOMY

Randy McCabe, MPower Open

A bad economy can be one of the best things to happen to a marketing professional.

That may seem paradoxical, but times of constraint -- when revenues fall or simply do not meet budgeted expenditures -- force hard decisions that do not even seem like options during periods of prosperity and largesse. As Samuel Johnson, the celebrated 18th century English author, once said, "There is nothing like the prospect of being hung in a fortnight to concentrate a man's mind."

There is a powerful opportunity here. With the limitation of lower revenues and the pressure to cut costs, this is an ideal time to innovate around your operations and systems costs while still funding programs and activities and, yes, increasing investment in donor development.

BUSINESS INTELLIGENCE: A KEY TO SUCCESS

Krista Endsley, Sage

The weakening economy has created a ripple effect across all types of businesses, including the charitable sector. Due to funding uncertainties, many nonprofit organizations and government agencies are more hesitant about expenditures, and keeping a closer eye on budgets and cash flows. Yet, they are under growing pressure to do more with fewer resources.

Typically, systems are in place to help each department meet these challenges and work effectively. Key staff members enter, manage, and report on this data -- but it can be difficult to pull together snapshots of progress quickly enough to make real-time course corrections. To help relieve these demands, many organizations are turning to Business intelligence tools to retrieve, organize, and share knowledge for analysis and guided decision-making.

By having precise, up-to-date information at their fingertips, nonprofit professionals at every level can gain a deeper insight that allows them to strengthen stewardship, improve agility, and, ultimately, secure the success of their organization.

MEMBER APPRECIATION MONTH UPDATE

Annaliese Hoehling, NTEN

In case you hadn't heard, we've been celebrating NTEN Member Appreciation Month all November, with NTEN prizes and giveways, special offers from our discount partners, free programming, and even a CRM and consulting give-away contest that provided $4000 worth of donated services to an NTEN member. And we still have more to give away, including a complimentary NTC registration!

I'd like to thank the providers who donated prizes, time, and services so that we could convert our appreciation for our members into free stuff for you:

I'd also like to thank all our members for the work you do throughout the year for your organizations and your communities. We're proud of the work you're doing and the contribution you make to this community of nonprofit technology professionals with your questions, answers, resources, tips, stories, reviews, and moral support.

HOW TO: PUT TECHNOLOGY TO USE

Your guide to the resources that will help you put technology to work for your cause.

Write for the Web

First, you need to understand how people read on the web. (Hint: they don't.) Eventually, higher resolution screens and devices like Amazon.com's Kindle will make it easier for human eyes to scan e-text, but for now, make the bullet point and the <strong> tag your best friends. Then, check out the recording of our webinar, "Writing for the Web: Less is More".

Usability expert Jakob Nielson has a lot to say on the subject. You might also consider taking some advice from a 67-year-old blogger.

Then, if you haven't already, jump on the Cluetrain: be open, honest, and direct. Humor helps, too. While you should be wary of anybody promising to teach you how to make people laugh, some of the advice itself can be pretty funny.

Finally, if you're really into words, you should check out The Global Language Monitor, where you can learn that "obama" has entered the English language as a root, as in: obamacize, obamanomics, and (our favorite) obamarama.

Design for Web2.0

Apparently, it's simple: cheerful colors, rounded edges, and "Free, as in beer (not kittens)". We also recommend some advice from "web design from scratch", but with reservations: their web site isn't as pretty.

You've also got your step-by-step guides, from buttons to headers to sites templates. Don't forget to take your users into account!

Of course, to follow all this advice, you need to know your way around PhotoShop (or its open source equivalent, the GIMP). Important topics: layers, masks, and the clone tool. Need more? Here are 60 advanced tutorials. Let us know when you can make our office building appear to be somewhere, in, oh, let's say Djibouti. (No, really: say "Djibouti". It'll cheer you up.)

THINGS WE LIKE

A monthly roundup of our favorite nonprofit tech resources. Read more posts on our blog.
  1. Economy got you down? You need the live puppy cam!
  2. Ushahidi gathers crisis reports from mobile sources, then maps the data. After you look at the sobering visualization of incidents in the Congo (DRC), you may need another dose of puppies.
  3. Wired stakeholders. IBM's going to bring broadband to rural areas over power lines.
  4. NTEN Member Beth J. Bates has a primer for nonprofits interested in Second Life. Just remember that actions in SL can affect your life in the really real world. But does it seem like World of Warcraft would be a better place to find a partner? Really?
  5. PE Obama's promise to hire the nation's first CTO.
  6. If people keep falling asleep during your slideshows, you could try tossing ping-pong balls into their gaping, snoring mouths -- or turn to Animoto, a service that creates video slideshows that play like Ken Burns after too much Jolt Cola. Best of all, you can set them to your favorite MC Frontalot track.
  7. Walk Score rates your neighborhood's walkability and maps just about everything of interest near you, from bookstores to bars.
  8. You know how it's hard to get that last bit of peanut butter past the rounded edge of the jar? This guy decided to do something about it . (Hey, things we like don't need to relate to NPTech when they're this revolutionary.)
  9. YouTube as a political tool.
  10. Google.org has developed a way to track flu outbreaks based on aggregated search data. Now, will somebody please mash-up a system that sends us alerts when people nearby start to get phlegmy?

RENEW TODAY!

Member Appreciation Month has seen us give away thousands of dollars in prizes to our members, and it's not over yet: we still have a pass for unlimited 2009 webinars and an NTC registration to give away.

Even if you don't win, by renewing today, you'll be able to buy our Webinar Season Pass at a 10% discount -- in addition to all the other NTENny goodness that comes with Membership.

NTC REGISTRATION OPENS DECEMBER 1st

NTEN Membership also saves you money on the Nonprofit Technology Conference, the biggest, most fun nonprofit technology event of the year ($200, to be exact).

Registration opens December 1st. We hope your eagerness to get in on the action crashes our web site. (Well, not really. We're just sayin'.)

IT STAFFING SURVEY

It's time for our annual IT Staffing Survey, and we need your help! If you make technology decisions for your nonprofit, please take the survey. Then pass it on to a colleague.

It only takes 10-15 minutes. When you're done, check out last year's report to find out if you're being paid enough.

UPCOMING WEBINARS

NTEN members save up to 50% on our topical online classes. Upcoming webinars include:

MEMBER DISCOUNTS

Your NTEN Membership lets you save on a host of products and services:

ReadyTalk
Special rates on teleconferencing, webinar, and podcasting tools and services for NTEN members. Visit ReadyTalk to learn more.

Jossey-Bass/Wiley Publishers
20% discount on all titles from their various outlets, including Wiley.com, Wrox, and Jossey-Bass. Jossey-Bass/Wiley publish books, periodicals, and other media to inform and inspire those interested in developing themselves, their organizations, and their communities.

NTEN CONNECT is the monthly e-newsletter of the Nonprofit Technology Network (NTEN).
Flickr Photos: Jesse Varner (header) and Adam Nicholson (2 NTEN Heros).
Contact the editor at editor@nten.org