The data ecosystem is the collection of tools we use to manage all the ways we interact with donors, volunteers, activists, and supporters. We wanted to find out how happy organizations are with each of the tools they use, but also what tools make up their ecosystems, and how happy they are with those ecosystems as well.

> Download the 2009 Data Ecosystem Survey Report

In 2008, NTEN began asking the community to tell us what they thought of the tools they use. We conducted vendor satisfaction surveys for the Constituent Relationship Management, Content Management Systems, and the Donor Management Systems nonprofits use. The results help organizations understand what software is in use by their peers, and how happy they are with the service, support, usability and overall value of the software.

Still, these reports were only shedding light on a small slice of the software pie. In summer 2009, we went looking for a better way. Our great friend Paul Hagen suggested that we ought to be looking at the larger picture -- at the data ecosystem.

Choosing Donor Management Software (DMS) can be frustrating and overwhelming. With so many choices and so little time to research all the options, many of us rely heavily on the recommendations of our peers to cut through the noise and provide some insight.

This is why NTEN is proud to present the results of our first Donor Management Software Satisfaction Survey.

> Download the Full Report

Choosing a CMS can be frustrating and overwhelming. With so many choices and so little time to research all the options, many of us rely heavily on the recommendations of our peers to cut through the noise and provide some insight.

This is why NTEN is proud to present the results of our first CMS Satisfaction Survey.

> Download the Full Report

Choosing a CRM can be frustrating and overwhelming. With so many choices and so little time to research all the options, many of us rely heavily on the recommendations of our peers to cut through the noise and provide some insight.

This is why NTEN is proud to present the results of our first CRM Satisfaction Survey.

> Download the Full Report