The American Horticultural Society (AHS), a nonprofit national membership organization located in Alexandria, Virginia, is seeking a full-time Membership and Development Manager.

The AHS has 25,000 members across the country and around the world. Through membership in the Society, members receive a variety of benefits (including The American Gardener magazine, free or discounted admission to gardens and flower shows, an annual member’s seed exchange, and discounts on educational programs) as well as help support the Society’s vision of “making America a nation of gardeners, a land of gardens.” The role of the Manager is to provide organization and supervision for the Society’s Membership and Development staff, programs, and internal data systems. The Manager is responsible for long-term planning, the production and delivery of membership and development campaigns within budget, and working with vendors, members and staff to coordinate efforts and ensure both budgetary and customer service results.

Primary responsibilities include, but are not limited to:

• Creates and implements membership acquisition strategies and development campaigns from concept to data entry.
• Supervises all membership activities including: member benefit fulfillment; production of membership cards and acknowledgement letters; production of renewal notices; premium fulfillment; member correspondence and customer service; subscription agency management; and routine database maintenance.
• Supervises all development activities including: production of a VIP newsletter; creation of direct mail appeals; grant identification and application; and caging of all incoming funds.
• Manages the Corporate and Organizational Membership program and the President’s Council major donor program.
• Generates statistical reports using data from the AHS database including and performs complex data analysis.
• Oversees the AHS donor database. Serves as a consultant regarding required database procedures, ensures consistency of database procedures, and creates documentation and training for these procedures.
• Prepares annual budgets for all Development and Membership components and monitors performance to meet budget requirements.
• Provides or directs staff support for the Board of Directors Membership and Development committees.
• As a member of the management team, provides leadership in issues and programs involving Membership, Development, marketing of the Society, and technology.
• Performs other duties as assigned.

According to program requirements, some travel and evening/weekend work will be required.

Qualifications

Requirements include a Bachelors degree and 2-5 years association membership, marketing, or development experience; Knowledge of database systems, mailing requirements, and printing specifications; Strong computer skills including advanced knowledge of Microsoft Office suite, database management, and Internet research skills; Excellent writing, speaking, interpersonal, problem solving, and organizational skills; strong customer service focus and the ability to work with staff, members, outside organizations and the public.

Preference will be given to candidates with knowledge of The Raiser’s Edge, or the field of horticulture.

To Apply

To be considered, please send cover letter, resume, and three references to: 

Tom Underwood, Executive Director

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