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Salesforce.com + Google = Improved Productivity

Submitted by BrettMeyer on Mon, 04/14/2008 - 1:39pm.

Salesforce.com and Google announced a new level of integration today. At first blush, a few things stand out:

  • If you're already a user of Google Apps and Salesforce.com, installation is a breeze. We configured the framework, then added Google Docs integration in roughly 2 minutes, 17 seconds. (Yes, we counted.) Now we can access Google Docs, and attach them to Salesforce.com records, from within Salesforce.
  • The star of the show may be Gmail integration. With two clicks, you can now attach messages sent from Gmail -- or even chats from Google Talk -- to a Salesforce record, where it is stored under Communication History. This means that everybody in your organization will be able to access every email sent to a particular contact, without annoying CC::ed trails or desperate attempts to remember which keyword might bring a particular message from your 3 GB email archive to the top of your search results. Nice!
  • Events from within Salesforce can be viewed in Google Calendar, giving you a timeline view of your workflow.
  • The demo people at Salesforce have pretty cool jobs. Check out their 3-D overview:

It doesn't hurt, of course, that Google Apps and (10 licenses to use) Salesforce.com are both freely available to nonprofits. We also applaud the organizations restraint in not naming their collaboration Salesforgle.

 



Submitted by Peter (not verified) on Mon, 04/14/2008 - 9:53pm.

yeah, that demo is full on lijit. wonder how they did it....? it's like hollywood-stylio.