The Overbrook Foundation has just published a report on the adoption of web 2.0 technologies by organizations involved in social change. Based on the responses from U.S.-based human rights grantees of the Overbrook Foundation, the report found that:

• Most of the organizations use the web more as a source of information than as a tool for connecting with others.
• Roughly half of the organizations -- in most cases, the larger ones -- maintain blogs.
• Repondants experienced a great deal of frustration in determining which tools to use and where to turn for help.

This last point is especially interesting, and may help explain the first two. One participant in a discussion group held after the general survey said, "I’m in a perpetual state of anxiety about which tools I’m supposed to be paying attention to.” Another claimed, in reference to web 2.0 tools, "We don’t know who can translate these things for our needs." An almost universal frustration was expressed about using technology consultants.

It would seem there's still a lot of work left to be done. You can read a summary or download the entire report as a PDF.